Wayne Wise
Magalia,CA
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
5
5
years of professional experience
Work History
Team Member/Roller
Mountain Mike's Pizza
Paradise, CA
08.2024 - Current
- Prepare and roll dough for the day.
- Operated and monitor pizza ovens, managing cooking times and temperatures to guarantee optimal results and food safety compliance.
- Knowledge of health and safety regulations and the ability to maintain a clean and organized work area.
- Experience with monitoring inventory levels, restocking supplies, and communicating needs to management.
- Experience with basic cooking, garnishing, and mixing ingredients.
- Trained new team members on food safety and operational procedures.
- Worked different stations to provide optimal coverage and meet production goals.
Technical Manager
Gamers Paradise
Gamers Paradise, 6400 Skyway, Paradise, CA 95969
03.2023 - Current
- Console & Hardware Repair:
Diagnose and repair a wide range of retro and modern gaming consoles, including component-level soldering, optical drive replacement, and internal cleaning.
Perform quality control testing on all refurbished hardware to ensure 100% functionality before being placed on the sales floor. - Operations & Security:
Manage daily store opening and closing procedures, including cash handling, drawer reconciliation, and inventory auditing.
Maintain and monitor the store’s integrated security system and surveillance to prevent loss and ensure a safe environment for customers and staff. - Customer Service:
Provide expert-level product knowledge on retro gaming history and hardware compatibility to assist customers with specialized purchases.
Resolve complex customer inquiries regarding repair status and technical troubleshooting with a focus on high satisfaction.
Janitor
Windsor Chico Creek Care & Rehab
Chico, CA
04.2021 - 05.2023
- Helped prepare for special events, setting up, arranging and breaking down furniture.
- Protected building users and staff, consistently following safety protocols.
- Assisted with on-the-job training of new staff on routine procedures.
- Picked up and removed trash and recycling from trash rooms and offices.
- Monitored areas for needed custodial and maintenance work.
- Worked with automatic cleaning equipment and used industrial cleaning methods.
- Maintained cleanliness and appearance of floors by sweeping, mopping and vacuuming.
Education
GED - General Education
Freemont Adult School
Sacramento, CAGeneral Education
Butte College
Oroville, CASkills
- Customer Service Expertise
- Operations Management
- POS Systems
- Promotional planning
- Inventory Management
- Cash Handling
- Data Management
Timeline
Team Member/Roller
Mountain Mike's Pizza
08.2024 - Current
Technical Manager
Gamers Paradise
03.2023 - Current
Janitor
Windsor Chico Creek Care & Rehab
04.2021 - 05.2023
General Education
Butte College
GED - General Education
Freemont Adult School