Driven Quality Assurance Supervisor offering 23 years of experience in quality assurance, shipping, receiving and inventory management. Highly skilled at optimizing production workflows, leading teams toward achievement of benchmarks and maintaining QA standards. I am an adverse and hard worker who emulates what every employee should strive for. Looking forward to bring 100% to your team.
Overview
27
27
years of professional experience
Work History
Automotive Assembly Team Member
VWGOA Chattanooga
Chattanooga, TN
02.2022 - Current
Assembled vehicle components according to strict quality standards.
Operated various hand tools and machinery for precise assembly tasks.
Inspected finished products for defects and ensured compliance with specifications.
Followed safety protocols to minimize accidents and promote workplace well-being.
Assisted new employees in learning assembly techniques and safety practices.
Organized workstations at beginning and end of shifts as required by supervisor.
Maintained cleanliness and safety standards while working on assembly line.
Quality Assurance Supervisor
Jimbo's Jumbos Peanuts and Peanut Butters
Edenton, NC
08.2019 - 02.2022
Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
Reviewed customer interactions and activity reports to identify and address concerns.
Maintained database of testing reports and calibration records using Excell and Word.
Managed testing cycles, test plan creation, development of scripts and coordination of user acceptance testing.
Consulted with management and personnel to educate on QA standards.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Inspected and repaired products to meet project expectations.
Collaborated with management to discuss effective plans for resolving major quality problems.
Contributed to business growth by confirming customer satisfaction with service and quality.
Designed and updated test cases to complete consistent manual tests.
Leader
US Navy
Norfolk, VA
06.1999 - 08.2019
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Examined completed work to detect defects and verify conformance to specifications.
Encouraged and motivated 50 line workers to meet production deadlines and goals through training and guidance.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Conducted employee evaluations and reviews.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Developed position rotation to support continuous improvement and operator development.
Created training manual for employees to use as reference guide.
Enhanced group productivity 90% by developing and implementing new strategies.
Quality Assurance /Safety Officer
U S Navy
Norfolk, VA
06.1999 - 08.2019
Writesel
Identified problematic areas deviated from quality standards and recommended corrective actions.
Maintained up-to-date knowledge of company and federal regulations to drive product quality, consistency and compliance.
Coached and offered improvement insight to team of 100+ employees, boosting efficiency in the Weapons department.
Trained Quality Assurance Techs and fellow division employees in quality assurance methods and techniques onsite and remotely.
Extensively researched issues and implemented quality assurance plans Psi.
Established procedures and quality standards.
Reviewed current standards and policies.
Kept records of quality reports and statistical reviews.
Supervised and guided inspectors, technicians and other staff.
Troubleshot product issues and fixed problems.
Established product specifications and quality assurance practices.
Appraised customers' requirements and worked to maintain high satisfaction.
Fielded customer complaints and rectified service issues.
Monitored product trends and suggested changes.
Consulted with management and personnel to educate on QA standards.
Checked production performance for compliance with process standards.
Completed various financial and quality audits for different departments.
Inspected and repaired products to meet project expectations.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Avoided litigation by managing confidential Military documentation to ensure 100% accuracy.
Operated heavy machinery and equipment to move Ammunition and weapons throughout processing plant while facilitating plant maintenance and optimizing production.
Built descriptive test scripts to validate expected functionality.
Automotive Painter / Assembly Line Team Member at General Motors – Arlington Truck Assembly PlantAutomotive Painter / Assembly Line Team Member at General Motors – Arlington Truck Assembly Plant