Wayne A. Ross Jr.

Assisted customer in choosing the right vehicle for their needs resulting in a 25% increase monthly sales.

• Conducted test drives and explained vehicle features to customers.
• Negotiated prices and financing options with customers.
• Collaborated with the marketing team to develop effectives sales strategies.

• Developed a customer retention program resulting in a 25% increase in repeat sales and customer satisfactions scores.
• Led a team of junior sales representatives, enhancing team performance by 20% through consistent coaching and feedback.
• Collaborated with finance department to streamline sales processes, reducing paperwork handling time by 40%.

Associated the sales team in achieving monthly sales targets, resulting in 30% increase in overall sales revenue.

• Provided product knowledge to customers and address their inquires.
• Managed leads and follow up with potential customers to convert them into a sales.
• Participated in sales training programs to improve selling techiques.

• Recruit exceptional professional to maintain shop standards
• Manage day to day operations of barbershop and salon
• Evaluated barbers and stylist to ensure quality services
• Hire and dismiss employees
• Control all financial aspects including price and setting
• Monitor monthly expense budgeting, advertising, promotions and bookkeeping
• Motivate and coach employees to improve performance
• Ensue shop operates according to all OSHA and building guidelines
• Increase business by developing innovative marketing programs
• Established long term client relationships and developed additional opportunities through referrals and networking

• Rentals, Rehabs, New Developments
• Managed and maintained rentals properties
• Handled contracts with tenants, negotiating leases
• Served as collection agent for rent and security deposits
• Enforced occupancy occupancy policies and procedures
• Coordinated and hosted community recruiting events
• Attracted tenants by advertising vacancies, obtaining referrals current tenants and explaining advantages of location and amenities.