Wayne Young
Cantonment,FL
Summary
Dynamic leader with proven expertise in supply chain optimization and team building.. Excelled in reducing operational costs, enhancing guest satisfaction, and streamlining assets protection. Skilled in inventory management and staff training, achieving significant improvements in productivity and safety. Demonstrates exceptional decision-making and logistics analysis capabilities, driving substantial revenue growth and operational efficiency.
Overview
30
30
years of professional experience
Work History
Food Service Team Leader
Buc-ee's
07.2023 - Current
- Collaborates with team members to efficiently complete daily tasks and consistently meet guests needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Trainer Certified
- Make food according to standard recipes consistently, and hold associates accountable for maintaining standards.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Member Service Representative V - Mentor
Navy Federal Credit Union
03.2019 - 04.2022
- Assisted large volume of members every day with positive attitude and focus on customer satisfaction.
- Take escalated supervisor calls from members to resolve issues
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Review calls of peers to give feedback for continuous growth and development
- Investigate Fraud related issues, and resolve accordingly.
Executive Team Leader, Logistics Operations
Target Corporation
08.2012 - 08.2018
- Reduced operational costs through effective resource management and strategic planning on product replenishment and stockroom accuracy.
- Conducted regular audits of inventory levels, ensuring accurate record-keeping and proper stock rotation.
- Collaborated with cross-functional teams to optimize overall supply chain performance.
- Responsible for all teams associated with stockroom, replenishment of product in store, inbound/outbound freight, all vendors, planograms, ship from store, signing, receiving, In-Stocks team, Maintenance, Price Change teams (approximately 80 team members, and 8 team leaders).
- Manager On Duty for stores ranging from 45-70 million per year in sales.
- Administer coaching, corrective action, annual performance reviews, promotions, hiring and recruiting, writing schedules, interviewing for all positions within the logistics umbrella.
Executive Team Leader - Assets Protection
Target Corporation
06.1996 - 08.2012
- Established a safe working environment for employees by enforcing strict adherence to safety policies and guidelines.
- Streamlined operational processes by conducting regular audits of assets protection programs and implementing necessary improvements.
- Optimized resources utilization by regularly reviewing staffing levels, equipment availability, and allocation schedules to maintain optimal coverage.
- Developed strong partnerships with law enforcement agencies to facilitate effective communication and collaboration during critical incidents.
- Responsible for the identification, investigation, resolution, and apprehension and interrogation of all internal/external related theft in the store.
- Manager on Duty for stores ranging from 40 - 70 million per year in sales.
Education
Criminal Justice
Macomb Community College
Warren, MISkills
- Scheduling and Planning
- Staff Training and Development
- Supply Chain Optimization
- Warehouse Management
- Logistics Analysis
- Decision-Making
- Team building
- Inventory Management
Timeline
Food Service Team Leader
Buc-ee's
07.2023 - Current
Member Service Representative V - Mentor
Navy Federal Credit Union
03.2019 - 04.2022
Executive Team Leader, Logistics Operations
Target Corporation
08.2012 - 08.2018
Executive Team Leader - Assets Protection
Target Corporation
06.1996 - 08.2012
Criminal Justice
Macomb Community College