Wayne Eric Chew
Lillington,NC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security Services
Sanford, NC
06.2024 - Current
- Performed periodic reviews of existing security systems to ensure compliance with industry standards.
- Investigated security breaches or violations and documented findings.
- Monitored network traffic for suspicious activities and responded appropriately to incidents.
- Provided expert healthcare security in a local hospital
- Supervised property entrances and exits and monitored employee safety.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Coordinated with law enforcement and emergency responders during security incidents.
- Maintained records of security incidents and responses for auditing and improvement purposes.
- Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Case Manager/Career Advisor
EDSI Solutions/NCWorks
Sanford, NC
01.2024 - Current
- Monitored client progress through regular follow-up contacts.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Maintained up-to-date case records with case activity status.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Utilized case management software and databases for efficient information tracking.
- Organized workshops on topics such as resume writing, interviewing skills, networking and self-marketing techniques.
- Administered aptitude tests to assess applicants' abilities, aptitudes and interests.
- Coordinated outreach activities with community organizations to promote employment services offered by the agency.
- Conducted interviews and assessments to determine client skills and barriers for employment.
- Evaluated client's
Medical Assistant
Mainstreet Family Care Clinic
Erwin, NC
11.2023 - Current
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered medications under physician's supervision.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Phlebotomist/Medical Assistant
H3 Medical Clinic
Sanford, NC
11.2019 - Current
- Maintained accurate records of collected specimens and test results.
- Performed venipuncture and other blood collection procedures according to established standards.
- Educated patients on proper blood draw techniques.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Volunteer staff member
Shelter Manager/Board Member
Bread of Life Ministries, Inc
Sanford, NC
04.2016 - 02.2022
- Developed and implemented shelter policies and procedures.
- Conducted outreach activities within the community to increase awareness of available resources.
- Organized donation drives within the community to collect items such as food, clothing, furniture.
- Facilitated weekly staff meetings to discuss current cases and develop strategies for client support.
- Collaborated with social workers and other professionals in order to provide comprehensive care for clients.
- Supervised a team of volunteers while providing direction on daily tasks.
- Assisted in creating budgets for funding requests from external organizations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Used Homeless Management Information Software to document and update about clients
- Reviewed financial statements and other documents to ensure accuracy and compliance with regulations.
- Engaged in regular communication with external partners, such as investors or regulators, regarding company performance and progress towards goals.
- Ensured adherence to all relevant laws, regulations, and standards when making decisions or taking action as a member of the Board of Directors.
Convenience Store Manager
Country Food Mart
Lillington, North Carolina
01.2014 - 02.2015
- Managed store operations, including inventory control, budgeting and staff scheduling.
- Provided coaching and guidance to motivate staff towards achieving goals.
- Reviewed employee time sheets for accuracy before submitting payroll information.
- Ensured compliance with all local, state and federal regulations related to the business.
- Ordered supplies from vendors as needed while monitoring costs closely.
- Assisted in recruiting, interviewing and hiring new team members.
- Managed daily store operations, including opening and closing procedures.
- Monitored daily financial transactions and tracked sales data to identify areas of improvement.
- Inspected store premises regularly to ensure cleanliness standards were met.
- Modeled service by treating customers as valued guests and cultivated congenial and profitable relationships with customers, resulting in unmatched level of return buyers.
Surgical Technologist
Rex Hospital
Raleigh, NC
03.2008 - 06.2008
- Observed aseptic technique and infection control protocols at all times.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Performed pre-operative skin preparation on patients prior to surgery.
- Laid out all instruments, supplies and tools as directed by surgeons.
- Maintained surgical areas and oversaw inventory management.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
- Prepared dressings or bandages, applying or assisting with application following surgery.
- Handed instruments and supplies to surgeons and surgeons' assistants.
- Maintained proper sterile field during surgical procedures.
Labor and Delivery Surgical Technologist
WakeMed Raleigh Campus
Raleigh, NC
07.2005 - 11.2007
- Transported patients to post-anesthesia care unit after cesarean sections or other surgeries as needed.
- Cleansed surgical site with antiseptic solution per protocol prior to beginning procedure.
- Ensured that all equipment was functioning properly before use in the operating room.
- Responded quickly to emergencies such as fetal distress or maternal hemorrhage during surgery.
- Assisted with postoperative recovery activities such as wound dressing changes or application of ice packs when needed.
- Assisted in positioning patient on OR table according to surgeon's preference.
- Disposed of contaminated materials according to established protocols following completion of each case.
- Set up suction machines, oxygen tanks, monitors, IV lines and catheters according to physician's orders prior to beginning the procedure.
- Maintained a sterile field by setting up instruments, passing instruments to the surgeon, and ensuring the correct tools were available for each procedure.
- Maintained surgical areas and oversaw inventory management.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
Surgical Technologist
Women's and Children's Hospital Buffalo
Buffalo, NY
01.2001 - 07.2003
- Verified correct identification of patient prior to any operation or procedure.
- Monitored sterilization process for surgical instruments or equipment used during procedures.
- Observed aseptic technique and infection control protocols at all times.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
- Assisted in the application of wound dressings, casts, and other medical devices.
- Retrieved implants from storage area prior to start of procedure.
- Ensured all necessary equipment was available for each procedure.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
- Floated to all specialties, including neuro, cardiac, orthpaedic and special procedure floor
- Trained new employees in endoscopy and special procedures
Organ and Tissue Recovery Technician
Upstate New York Transplant Services
Buffalo , NY
10.2000 - 04.2001
- Demonstrated excellent communication skills when interacting with patients, families and healthcare team members.
- Cleaning and setting up the recovery room, surgical prep of the donor, aseptic recovery of human tissue, restoration of the donor, and decontamination of the recovery room and instruments
- Participate in the recovery, packaging, and labeling of human tissue
- Work around the clock as a team in the recovery of human tissue as a vital part of the donation process
Surgical Technologist
Good Hope Hospital
Erwin, NC
01.1996 - 10.1999
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Assisted in the application of wound dressings, casts, and other medical devices.
- Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
- Prepared and maintained sterile field for surgical procedures.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Organized and maintained unobstructed operative fields to foster immediate access to retractors and suctioning and irrigation equipment.
- Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
- Sterilized medical equipment and properly handled contaminated materials.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
Surgical Technologist
Buffalo Columbus Hospital
Buffalo , NY
06.1990 - 11.1994
- Scrubbed arms and hands appropriately and after sterile gowning assisted surgical team with surgical clothing.
- Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
- Maintained proper sterile field during surgical procedures.
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
- Handed instruments and supplies to surgeons and surgeons' assistants.
- Assisted surgeon with patient preparation for total joint replacement procedures.
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
- Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Verified correct identification of patient prior to any operation or procedure.
- Maintained surgical areas and oversaw inventory management.
Education
Master of Science - Disaster Management
Arkansas State University
State University, AR01-2015
Master of Arts - Health Care Administration
Ashford University/University of Arizona Global
San Diego, CA01-2014
Bachelor of Arts - Health Care Studies
Ashford University/University of Arizona Global
San Diego, CA12-2012
Associate of Science - Surgical Technology
Trocaire College
Buffalo, NY05-1992
Skills
- Aseptic and sterilization techniques
- Equipment set up and operation
- Passing surgical tools
- Surgical counts
- Instrument Sterilization
- OB/GYN procedures
- General Surgery
- Ortopaedic Surgery
- Urology
- GI Endoscopy
- Vascular
- Pulmonology
- Collecting medical specimens
- Preparing for surgeries
- Specimen Collection
- Care Coordination
- Referral Coordination
- Client Advocacy
- Social Work
- Resource Management
- Problem-Solving
- Interdisciplinary Collaboration
- Annual Case Reviews
- CCTV Monitoring
- Emergency Response
- Access Control
- Surveillance
- First aid and CPR certified
- High level of integrity
- Alarm monitoring
- Crisis Management
- Threat Assessment
- Security systems knowledge
- Incident Reporting
- Document Management
Certification
- Certification in Surgical Technology 5/90 Trocaire College
- Certified in Basic Life Support 7/24 American Heart Association
- Mass Fatalities Incident Response 5/21 North Carolina EMS
- Community Emergency Response Team Train-the-Trainer 7/2019 North Carolina EMS
- Post-Overdose Response Team Development 03/2019 North Carolina EMS
Accomplishments
- Outstanding Minority Student in America Trocaire College 1989
- Surgical Technology Peer Award 1990
Timeline
Security Professional
Allied Universal Security Services
06.2024 - Current
Case Manager/Career Advisor
EDSI Solutions/NCWorks
01.2024 - Current
Medical Assistant
Mainstreet Family Care Clinic
11.2023 - Current
Phlebotomist/Medical Assistant
H3 Medical Clinic
11.2019 - Current
Shelter Manager/Board Member
Bread of Life Ministries, Inc
04.2016 - 02.2022
Convenience Store Manager
Country Food Mart
01.2014 - 02.2015
Surgical Technologist
Rex Hospital
03.2008 - 06.2008
Labor and Delivery Surgical Technologist
WakeMed Raleigh Campus
07.2005 - 11.2007
Surgical Technologist
Women's and Children's Hospital Buffalo
01.2001 - 07.2003
Organ and Tissue Recovery Technician
Upstate New York Transplant Services
10.2000 - 04.2001
Surgical Technologist
Good Hope Hospital
01.1996 - 10.1999
Surgical Technologist
Buffalo Columbus Hospital
06.1990 - 11.1994
Master of Science - Disaster Management
Arkansas State University
Master of Arts - Health Care Administration
Ashford University/University of Arizona Global
Bachelor of Arts - Health Care Studies
Ashford University/University of Arizona Global
Associate of Science - Surgical Technology
Trocaire College
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