Waynne Marmon
San Leandro,CA
Summary
Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stock Clerk
Pet Food Express
09.2021 - Current
- Improved customer satisfaction by efficiently handling and routing incoming calls to appropriate departments.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Maintained effective team member communication.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Auto Detailer
Black Tie Transportation
04.2021 - 09.2021
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained clean, tidy and safe work environment.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Wiped down and polished interior and exterior surfaces.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
Security Guard
Have a heart cannabis club
04.2020 - 09.2020
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Examined doors, windows and gates to verify security.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
DIESEL USA
06.2018 - 03.2020
- Answered average of 20 calls per day and directed to appropriate departments and personnel.
- Take and relay messages
- Assist customers in making telephone calls.
- Call and schedule appointments with customers
- Excellent multitasker under stressful situations
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Security Guard
Admiral Security Services, Inc
01.2017 - 05.2018
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
Education
College in Emergency Medical Services -
Chabot College
Hayward, CA01.2024
Diploma -
Tracy High School
Tracy, CA05.2015
Skills
- Shipping and Receiving
- Sales Expertise
- Stock Management
- Order Fulfillment
- Stocking
- Inventory Control
- Product Sales
- Relationship Building
- Customer Service
- Cash Handling
- Excellent People Skills
- Personnel Screening
- CCTV Surveillance
- General Security
- Adaptability
- Attention to Detail
- Spinal Immobilization
- Stroke Recognition
- Trauma Management
- Airway Management
- Vital Signs Monitoring
- Scene Safety
- Telephone Operations
- Making Appointments
- Flexibility
- Time Management
Certification
- Basic Life Support (BLS), 01/01/23, 01/01/24, Can perform basic life support such as Cardiac Pulmonary Resuscitation (CPR) and use of a Automated External defibrillator (AED).
- EMR, 01/01/23, 05/01/23, Provide immediate medical assistance in emergency situations. Trained to assess the patient's condition, perform basic life-saving techniques, and provide necessary first aid until more advanced medical help arrives.
Timeline
Stock Clerk
Pet Food Express
09.2021 - Current
Auto Detailer
Black Tie Transportation
04.2021 - 09.2021
Security Guard
Have a heart cannabis club
04.2020 - 09.2020
Sales Associate
DIESEL USA
06.2018 - 03.2020
Security Guard
Admiral Security Services, Inc
01.2017 - 05.2018
College in Emergency Medical Services -
Chabot College
Diploma -
Tracy High School
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