W. Chase Kenda
Maiden,N.C.
Summary
Technically minded and performance driven professional with proven experience in Cyber security analysis, Network, and System administration, along with advanced knowledge of IT project management. Ability to ensure compliance with security standards, policies and procedures and coordinate implementation of security countermeasures to ensure safe working environment. Skilled in monitoring day to day troubleshooting for Network Security Tools across enterprise, as well as providing troubleshooting for supported technologies to enhance performance and efficiency. Well-versed in accelerating productivity of team and accomplishing desired outcomes by managing projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tier 1 End Point Security Engineer
Bank of America
11.2022 - Current
- Maintained over 100% SLA for Firewall and Proxy during time tenure.
- Helped implement and configure Avaya Telephone Management System and trained entire security teams.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Created standardized incident response program to outline immediate and consistent remediation of security breaches.
- Encrypted data and erected firewalls to protect confidential information.
- Performed risk analyses to identify appropriate security countermeasures.
- Developed and maintained company-wide endpoint security solutions.
Help Desk & System Administration
UNC Health
05.2022 - 10.2022
- Helped in spinning-down Atrium Health’s network and assisted in physical physical and logical spin-up of UNC Health’s hospital network for over 25,000 devices
- Performed Helpdesk troubleshooting on network related WAN and SD-WAN issues and end user support for hospital staff across the region
- Encrypted over 7,000 HDD and network data storage devices
- Assisted in applying HIPPA related network configurations to meet regulatory standards.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
Lead Data Center Technician
Vision Technologies
01.2018 - 04.2022
- Interact and collaborate with team members and Google employees to assist in implementation and completion of structured cable installations
- Utilize CLI routers and switch configurations on daily basis for better performance
- Manage regular replacement of proprietary hardware in data hall servers to ensure minimal LOR and quick project turnaround
- Retained zero records of safety incidents, while acting as Safety Representative to ensure safe work environments
- Attained advanced knowledge and abilities in operations for large hyper-scale data center to achieve optimum outcomes
- Accomplished Uni-Cam connector and fiber optic slicing training to boost knowledge and skill-set
- Played role of Data center Lead and achieved record of zero work-related injuries, while managing team of 4 crew members
- Connected and terminated more than 83,000 meters of single-mode and multi-mode fiber-optic cable
- Finished all projects within specified time-period and budget constraints by managing crew of 4 members for 2 years
- Boosted productivity by 1% for ITS operations, while acting as Lead to accomplish optimal results.
New Commercial Equipment Sales Rep.
MHC Kenworth
01.2017 - 01.2018
- Directed day to day coordination with logistic sub-contractors and customers for bills of lading and deliveries of equipment respectively to certify flawless shipments procedures
- Interacted and worked with customers and engineers on build specification of On-road and Off-road Commercial vehicle applications to ensure best customer service and enhanced performance
- Utilized internal CRM system to cultivate and sustain day to day new business activities
- Amplified sales by 22% within 3 quarters by steering phone and foot to company’s business, along with managing several marketing strategies for sales department to achieve high-end sales goals
- Supervised purchasing and maintenance of commercial equipment with worth more than $5,000,000 for department to improvise operational activities and efficiency.
Education
Bachelor of Science - Cyber Security & Information Technology
ECPI University
Charlotte, NC01.2022
BBA - Maritime Business Administration
Texas A& M
Galveston, TX01.2013
Skills
- Process Isolation
- Vulnerability Assessment
- Incident Response Management
- Intrusion Detection
- Interpersonal Communication
- Network Security Management
- Port security knowledge
- IP Addressing and Subnetting
- Penetration Testing
- Firewall Installation
- Incident Response
- Analytical Thinking
Certification
- CompTIA Security+ - 2021
- CommScope Pre Terminated Data Center Solutions - 2020
- CommScope Introduction to Hyperscale/Cloud Data Centers - 2020
- CommScope Hyperscale/Cloud Data Center Product and Installation - 2020
Clearance
Inactive T.S. – Clearable
Career Experience
- Ameritruck LLC, Charlotte, NC, Commercial Equipment Sales Associate
- U.S.A Benefit Group, Charlotte, NC, District Manager of Health and Life Benefits
- Red Ventures, Charlotte, NC, Floor Lead for Inbound & Outbound Sales
- Galveston Aviation Services, Galveston, TX, Aircraft Service Technician
- Texas National Guard, San Marcus, TX, E-5 Team Leader
- U.S. Army, Ft. Bragg, NC, E-4 (Promotable) Section Leader
Timeline
Tier 1 End Point Security Engineer
Bank of America
11.2022 - Current
Help Desk & System Administration
UNC Health
05.2022 - 10.2022
Lead Data Center Technician
Vision Technologies
01.2018 - 04.2022
New Commercial Equipment Sales Rep.
MHC Kenworth
01.2017 - 01.2018
Bachelor of Science - Cyber Security & Information Technology
ECPI University
BBA - Maritime Business Administration
Texas A& M
Similar Profiles
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
Kevin BetheaKevin Bethea
Digital Ambassador at Bank of AmericaDigital Ambassador at Bank of America
Anne MilneAnne Milne
Managing Director - Global Head EM Credit Research at Bank of AmericaManaging Director - Global Head EM Credit Research at Bank of America
Samantha DempseySamantha Dempsey
Fraud Servicing Representative at Bank of AmericaFraud Servicing Representative at Bank of America
Kaley PhillipsKaley Phillips
Administrative Coordinator at Dentistry For KidsAdministrative Coordinator at Dentistry For Kids