Christian Flores-Castaneda
Sacramento,CA
Summary
Seeking part-time position in Customer Service with an emphasis in Wellness and Hospitality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Support/Supervisor
Alaro Craft Brewery and Restaurant
Sacramento, CA
07.2023 - 01.2024
- Deliver exceptional guest service while maintaining hospitable and welcoming environment.
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
- Ensure compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Resolve customer complaints regarding food quality or service issues promptly and courteously.
Server/Trainer, Shift Lead
Punch Bowl Social
Sacramento, CA
09.2021 - 10.2023
- Exude professional demeanor and responsible integrity while providing accommodations for pro athletes, performers, VIP visitors
- Collaborate with sales team to ensure quality experience for private events, buy-outs, banquets
- Coordinate with restaurant managers to ensure compliance with training policies and procedures.
Lab Technician/Instructional Support
Bakersfield College; KCCD
Bakersfield, CA
05.2017 - 05.2021
Executive Chef/Manager
CraSh Lounge
Bakersfield, CA
10.2014 - 05.2017
Education
Advanced Neuromuscular Massage Therapy
National Holistic Institute
Sacramento, CA03-2025
Acquired Externship - 19 Hours
Massage Heights - Natomas
Sacramento, CA03-2024
AS - Culinary Arts, Food Service Management - Culinary Arts
Bakersfield College
05-2015
Skills
- Customer service expertise
- Professional Networking
- Training and Mentoring
- Team Management
- Policy Enforcement
- Inventory Control
Certification
- Sexual Harassment Prevention Training, 9/2023
Timeline
Support/Supervisor
Alaro Craft Brewery and Restaurant
07.2023 - 01.2024
Server/Trainer, Shift Lead
Punch Bowl Social
09.2021 - 10.2023
Lab Technician/Instructional Support
Bakersfield College; KCCD
05.2017 - 05.2021
Executive Chef/Manager
CraSh Lounge
10.2014 - 05.2017
Advanced Neuromuscular Massage Therapy
National Holistic Institute
Acquired Externship - 19 Hours
Massage Heights - Natomas
AS - Culinary Arts, Food Service Management - Culinary Arts
Bakersfield College
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