WEBB ESTES
Lampasas,Texas
Summary
Flexible and focused team player with expertise in customer relationship management, supply and demand planning, time management and program management. Experienced Master Electrician with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Customer-oriented, strategic-thinking sales professional and entrepreneur with over 26 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, distributor relations, territory development and revealing customer needs to deliver solutions. Highly motivated Multi-task-oriented Customer-focused Strategic planner and operational leader with strong background improving the performance, productivity, efficiency, and profitability of organizational operations. High-performing leader and operations manager with over 26 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Manager of Operations
AGAINST ALL ODDS ELECTRIC LLC
Lampasas, TX
01.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Negotiated contracts with vendors for services necessary for daily operations.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Implemented systems for tracking operational performance metrics.
- Oversaw inventory management activities including ordering supplies as needed.
- Planned and coordinated logistics for large-scale events or conferences.
- Investigated customer complaints related to product and service quality or delivery issues.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Prepared reports summarizing operational results against established goals and objectives.
- Monitored team progress towards achieving milestones set forth in project plans.
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Engaged with existing and potential clients to gain insight into needs.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Created company handbook to document corporate policies and procedures.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Prepared financial analysis for contract negotiations and product investment decisions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented campaigns and promotions to help with developing goods and services.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
Owner/Operator
WEBB'S ELECTRIC
Lampasas, TX
01.2021 - 12.2022
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
Business Owner
WEBB'S ELECTRIC
Lampasas, TX
01.2019 - 12.2020
- Managed daily operations of electrical maintenance staff, ensuring tasks were completed on-time and within budget.
- Developed and implemented preventative maintenance plans for all electrical equipment.
- Inspected and tested electrical systems to ensure proper functioning and safety standards were met.
- Provided technical guidance to electricians in the installation, repair, and maintenance of various electrical components.
- Ensured compliance with local building codes, regulations, and safety standards regarding all electrical work.
Lead Master Electrician
TTG
Fort Hood, TX
01.2018 - 01.2019
- Develop good communication with general contractor and his assistant on site
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
- Coordinated with scheduling and other trade departments to maximize operational efficiency across all areas, including incoming and outgoing shipments and daily production
- Increased labor productivity by 100% and reduced material waste 100% by consistently seeking efficiencies
- Facilitated coaching of team leads, specialists, and associates
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Interviewed, hired and trained new employees for Foreman position
- Oversaw job sites and checked for accuracy, quality and to ensure all project specifications were met
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Installation of conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts.
Business Manager
Webb's Electric
Montgomery, TX
01.2016 - 01.2018
- Reviewing plans and specifications
- Estimating jobs per plan takeoff
- Recording Addendums, RFI's, meeting with owners, Architects, city inspectors and power companies
- Recorded AS-BUILD drawings per permitted set of plans
- Ordering materials and equipment, arranging Safety Meetings
- Preparing Schedule of Values
- Installation of conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
Foreman Electrician
Capp Electric Co
Houston, TX
01.2015 - 01.2016
- Reviewed blueprints and execute installations, compile material list daily, operate equipment as needed, layout crew for daily operations
- Performed electrical system installation of conduit, wire, power distribution and motor controls
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code
- Followed company procedures to maintain work environment in a neat and orderly condition
- Followed standards and procedures to maintain safe work environment
- Installation of conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts.
Quality Control
John Moore Services
Houston, TX
01.2014 - 01.2015
- Followed up with vendors and distribution centers to track ad preparation and sales results
- Provided high quality results in a timely manner
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed and implemented quality assurance improvements
- Installed conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts
- Updated quality control standards, methods and procedures to meet compliance requirements
- Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price
- Inspected work in field to comply with plans and specifications
- Followed up with customers in field to assure work was done to their satisfaction
- Enforced OSHA compliance and SAFETY meetings.
Head Estimator
Webb's Electric
Groesbeck, TX
01.2009 - 01.2014
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data
- Followed standards and procedures to maintain safe work environment
- Accurately estimated time and materials costs for projects
- Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives
- Accurately read, understood, and carried out written instructions
- Installed conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors
- Monitored inventory and reported items to be restocked for each job
- Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Sales Representative
Reliant Energy
Houston, TX
01.2008 - 01.2009
- Responded to telephone and in-person requests for information
- Serviced existing accounts on regular basis to maximize revenue
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Identified client needs, built relationships and overcame objections to drive sales
- Maintained high level of professionalism and calmness with all personnel, even in high-stress situations
- Set up appointments with potential and current customers to promote new products and services
- Implemented sales and new business opportunities in new markets to achieve bottom-line results
- Contacted customers and prospects to generate new business for electricity consumption at a lower cost.
Marketing Specialist
Webb's Electric
Lometa, TX
01.2002 - 12.2008
- Managed company standards for all marketing collateral and oversaw consistent application
- Completed in-depth reviews of market conditions and customer preferences for electrical products
- Identified appropriate marketing channels and target customers for campaigns
- Management and coordination of vendor/partner relationships
- Planned marketing initiatives and leveraged referral network to promote business development
- Installed conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts.
Master Electrician
Guaranteed Electric
Houston, TX
01.1995 - 12.2002
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters or oscilloscopes
- Set ladders, scaffolds and hoists in place for taking supplies to roofs
- Traced and diagnosed electrical malfunctions using hand tools and test equipment
- Led teams and delegated tasks to install, maintain or repair electrical systems and wiring
- Followed standards and procedures to maintain safe work environment
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices
- Prepared and cleaned construction sites by removing debris
- Drafted wiring layouts and developed plans for installation, selecting equipment and fixtures according to code and project specifications
- Installed conduit
- Installation of WYE-DELTA 3 phase systems up to 600 volts
- Installed safety systems, including emergency lighting, uninterruptible power systems and battery systems
- Inspected electrical components to identify hazards, defects or potential repairs in compliance with codes
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes
- Performed troubleshooting and diagnosis on malfunctioning systems or components
- Designed Electrical installations approved by Power Companies and City Inspection Departments
- Over 26 years thorough knowledge of ALL trades in the construction process
- National Fire Protection Association
- TDLR Master Electrician #42425
- Aerial Operator Safety Training Program
- Self-Propelled Elevating Work Platform
- Boom-Supported Elevating Work Platform
- Confined Space- Authorized Entrant
- Aerial Lift Safety
- Confined Space - Attendant
- Arch Flash Safety
- Hazard Communication
- Avoiding Back Injuries
- Good Housekeeping
- Fall Protection
- Ladder Safety
- Rough Terrain Forklift Safety
- Fire Extinguishers
- Lockout/Tagout
- OSHA.
Education
Heating, Air Conditioning, and Refrigeration Installation and Repair - Associate of Applied Science -
Central Texas College
01.1993
Autocad - Some college (No degree) -
Lone Star College Montgomery
01.1992
Motor Control and NEC - Some college (No degree) -
Mihael Gregg Owens Motor Conrol School
01.1991
High School Diploma -
Lometa Public School
01.1984
NFPA-70 -
National Fire Protection Association
Continueing Education -
Texas Department of Licensing and Regulation
Skills
- High-performing leader
- Operations manager
- Project management
- Budgeting and finance
- Code validation skills
- Staffing
- Recruitment
- Business development
- Staff development
- Relationship building
- Project development
- Sales negotiation
- NEC
- Employee scheduling
- Effective leader
- Conflict resolution
- Public speaking
- Team leadership
- Scheduling
- Interpersonal and written communication
- Self-motivated
- Report writing
- Blueprint reading
- Job specifications
- RFI's
- Addendums
- Design and layout
- Troubleshooting
- Problem solver
- Operating backhoe
- Operating trackhoe
- Operating bulldozer
- High-performing leader
- Operating trencher
- Operating dumptruck
- Operating flatbed truck and gooseneck trailer
- Risk analysis and management
- Cost reduction strategies
- Project development and life cycle
- Budgeting and forecasting
- Supply chain distribution
- Management information systems
- Supply Chain Management
- Work flow planning
- Contract Negotiation
- Strategic planning
- Complex problems analysis
- Cross-functional communications
- New product introductions strategies
- Business Development
- Purchasing and procurement
- Customer relations specialist
- Procurement and sales
- Project Management
- Report generation
- Supply chain logistics
- Unsurpassed work ethic
- Superb time management skills
- Lean manufacturing and quality systems
- Data analysis
- Operations management
- Employee relations and conflict resolution
- Contract Management
- Sales background
- Project planning and development
- Startups and turnarounds background
- Strategic partnerships
- Expense reports
- Raw materials, packaging and production
- Natural leader
- Risk management
- Financial Management
- Business administration
- Staff Management
- Business planning
- Distribution center management
- Performance Evaluations
- Cost reduction and containment
Certification
- TDLR Master Electrician #42425
- Aerial Operator Safety Training Program
- Self-Propelled Elevating Work Platform
- Boom-Supported Elevating Work Platform
- Confined Space- Authorized Entrant
- Aerial Lift Safety
- Confined Space - Attendant
- Arch Flash Safety
- Hazard Communication
- Avoiding Back Injuries
- Good Housekeeping
- Fall Protection
- Ladder Safety
- Rough Terrain Forklift Safety
- Fire Extinguishers
- Lockout/Tagout
- OSHA
Affiliations
BICYCLE RIDING, HUTING, FISHING, MOTOCROSS SPORTS, CAMPING AND HIKING, ART, MODERN AND ANCIENT MARVELS
Accomplishments
WELDING AWARD IN HIGH SCHOOL, NFPA MEMBER SINCE 1984, HARVEST FESTIVAL DUKE, TOP SPELLAR IN CLASS, SMALL BUSINESS ENTREPRENEUR
Languages
English
Professional
Spanish
Limited
CONQUEST!
- THE QUALITY OF A LEADER CANNOT BE JUDGED BY NONE OTHER THAN THE ABILITY TO REMEDY OR ENDURE ALL PRESENT CIRCUMSTANCES IN FRONT, SIDE AND IN BACK OF THEM.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager of Operations
AGAINST ALL ODDS ELECTRIC LLC
01.2022 - Current
Owner/Operator
WEBB'S ELECTRIC
01.2021 - 12.2022
Business Owner
WEBB'S ELECTRIC
01.2019 - 12.2020
Lead Master Electrician
TTG
01.2018 - 01.2019
Business Manager
Webb's Electric
01.2016 - 01.2018
Foreman Electrician
Capp Electric Co
01.2015 - 01.2016
Quality Control
John Moore Services
01.2014 - 01.2015
Head Estimator
Webb's Electric
01.2009 - 01.2014
Sales Representative
Reliant Energy
01.2008 - 01.2009
Marketing Specialist
Webb's Electric
01.2002 - 12.2008
Master Electrician
Guaranteed Electric
01.1995 - 12.2002
Heating, Air Conditioning, and Refrigeration Installation and Repair - Associate of Applied Science -
Central Texas College
Autocad - Some college (No degree) -
Lone Star College Montgomery
Motor Control and NEC - Some college (No degree) -
Mihael Gregg Owens Motor Conrol School
High School Diploma -
Lometa Public School
NFPA-70 -
National Fire Protection Association
Continueing Education -
Texas Department of Licensing and Regulation
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