Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Awards And Scholarships
Conferences And Presentations
Timeline
Generic

Chaliava Fowewe

Stonecrest,Georgia

Summary

Public health professional with a strong background in social work with over 12 years of experience in clinical practice, research, program management, and education. Her clinical experience allows her to empower clients and agencies by adequately assessing and applying evidence-based standards and treatment methods. She brings a multidisciplinary approach to the public health field. With her experience in academia and healthcare, she has mentored students, and facilitated research that addresses racial inequities, health disparities, and behavioral health interventions. Her experience spans clinical social work, mental health crisis intervention, and public health policy implementation, equipping her with a deep understanding of evidence-based practices, policy analysis, and program evaluation. Throughout her career, she has led training programs, coordinated research initiatives, and delivered professional presentations that contribute to impacting the fields of social work and public health.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Care Navigator

Lyra Health
10.2024 - Current
  • Guide clients through mental health and wellness services, ensuring timely access to appropriate care for over a 100 cases
  • Conduct assessments to identify client needs, utilizing my experiences in public health and social work to develop personalized care plans
  • Collaborate with mental health providers, insurers, and support networks to coordinate comprehensive care, reducing service gaps and improving patient outcomes
  • Provide education and advocacy for clients navigating mental health systems, enhancing their understanding and engagement in treatment
  • Implement strategies to streamline case management processes and improve efficiency
  • Maintain accurate documentation of client interactions and care plans, ensuring compliance with confidentiality and regulatory standards

Veterans Claim Examiner

Veteran’s Benefit Administration
08.2024 - Current
  • Evaluate and process education benefit claims for veterans, active-duty service members, reservists, and their dependents, ensuring compliance with federal regulations and VA policies
  • Conduct thorough reviews of eligibility requirements and benefit entitlements, facilitating timely and accurate processing to enhance access to educational opportunities
  • Collaborate with educational institutions, VA personnel, and service members to streamline benefit administration, improving efficiency and reducing processing times
  • Provide guidance and advocacy to beneficiaries, increasing awareness and utilization of GI Bill benefits, tuition assistance programs, and other educational resources
  • Assist in developing policy enhancements to improve access to educational benefits, particularly for individuals facing financial or administrative barriers
  • Maintain accurate and confidential case records while ensuring compliance with federal guidelines and data security standards

Senior Clinical Social Worker

Mental Health Access Clinic
Atlanta, GA
04.2024 - 08.2024
  • Provided support and crisis intervention for individuals facing acute mental health challenges, ensuring they received the care they needed quickly
  • Developed personalized treatment plans, working closely with clients to understand their unique needs and help them navigate their mental health journey
  • Collaborated with psychiatrists, medical providers, and community organizations to connect clients with essential resources and long-term support
  • Developed and implemented treatment plans with the veteran or involved providers that included diagnosis, treatment goals, termination of services criteria and internal/external resources and referrals
  • Advocated for clients by guiding them through complex healthcare systems, securing services, and breaking down barriers to care
  • Conducted risk assessments and crisis management with a person-centered approach, prioritizing client safety and well-being
  • Perform biopsychosocial/needs-based/risky/lethality assessments and provide mental health services for Veterans in need of care

Behavioral Health Clinician III

Northside Hospital Gwinnett Medical Center
Lawrenceville, GA
12.2023 - 04.2024
  • Conducted SBIRT screenings, comprehensive psychosocial assessments, and crisis evaluations to assist attending physicians in determining the appropriate level of care in a high-paced, high-stress emergency setting
  • Initiated involuntary commitment procedures (1013/2013) when necessary to ensure patient safety and appropriate psychiatric care
  • Provided immediate crisis intervention for patients experiencing psychosis, ensuring stabilization and coordination of follow-up care
  • Assisted uninsured, underinsured, and self-pay patients by facilitating inpatient psychiatric placement through the GCAL board for state contract beds
  • Managed case coordination and utilization review processes to secure appropriate inpatient psychiatric treatment and resources
  • Actively participated in interdisciplinary huddles with medical and behavioral health teams to discuss patient progress, treatment plans, and next steps
  • Developed and implemented discharge plans for patients not meeting inpatient psychiatric criteria, connecting them to community resources and outpatient services
  • Maintained thorough documentation in the electronic medical record system (Cerner), ensuring accuracy and compliance with hospital policies and regulations

Research Coordinator - Health Science Specialist

XXXXX
Atlanta, GA
07.2023 - 04.2024
  • Led clinical demonstration projects and educational programs, ensuring smooth execution from planning to evaluation
  • Managed study logistics, overseeing progress tracking, reporting, and compliance with research protocols and regulatory guidelines
  • Developed and submitted proposals for training program support, securing funding for professional development programs
  • Coordinated onboarding for research staff, residents, and fellows, streamlining hiring and collaboration between institutions
  • Organized and facilitated in-person, virtual, and hybrid education and outreach events at national, regional, and local levels
  • Hosted recurring training sessions, introducing speakers, moderating discussions, and engaging audiences through Q&A and interactive activities
  • Ensured seamless communication between project teams, stakeholders, and partner institutions to enhance research and training efforts

Senior Clinical Social Worker

Emergency Department
Atlanta, GA
01.2022 - 07.2023
  • Delivered crisis intervention and mental health support for veterans in the Emergency Department, Women’s Health, and Suicide Prevention Programs, ensuring rapid stabilization and appropriate treatment
  • Conducted in-depth biopsychosocial assessments, risk evaluations, and lethality screenings, providing immediate response for veterans in crisis, including after-hours emergencies
  • Developed personalized safety plans and coordinated level-of-care recommendations, linking individuals to inpatient, outpatient, and community-based mental health services
  • Created and implemented treatment plans in collaboration with veterans and multidisciplinary teams, focusing on individualized goals, recovery, and long-term support
  • Partnered with medical providers, mental health specialists, and leadership to enhance policies, improve person-centered care, and ensure diversity and inclusion in clinical services
  • Led ongoing program evaluations, facilitated training, and conducted documentation audits to improve service delivery and patient outcomes

VCL Preceptor

XXXXXXX
, GA
04.2017 - 04.2023
  • Provided coaching, mentorship, and oversight to new and existing employees requiring training
  • Educated trainees on agency procedures, quality assurance protocols for crisis and suicide intervention
  • Modeled effective crisis counseling, interviewing, and de-escalation techniques over the phone to promote high-quality patient interactions
  • Advised and guided trainees on veteran-specific resources and VCL support services
  • Assisted in the interpretation of diagnostic and clinical tools to help trainees assess patient risk levels and determine appropriate emergency interventions
  • Reviewed trainee documentation to ensure accuracy and clarity in patient assessments and interactions
  • Delivered constructive feedback on trainee performance, supporting their development into independent crisis responders
  • Collaborated with supervisory and leadership teams to enhance training processes and improve staff competency
  • Served as a subject matter expert, conducting training sessions and presentations for new employees

Behavioral Healthcare Advocate

United Healthcare/Optum Behavioral Health
04.2021 - 04.2022
  • Assessed and interpreted members’ behavioral health needs to ensure access to appropriate care and resources
  • Managed case coordination and utilization review for behavioral health and substance use cases, ensuring efficient and effective treatment planning
  • Reviewed clinical information to determine the appropriateness of the level of care, advocating for members' needs
  • Administered and monitored inpatient behavioral health benefits, ensuring compliance with policies
  • Escalated complex cases to the medical director for case discussions or peer-to-peer reviews when medical necessity required further evaluation
  • Provided telephone support using advanced clinical skills to engage, educate, and motivate members through a recovery-focused, wellness-oriented approach
  • Assisted members and their families/caregivers in accessing appropriate psychiatric, medical, and psychosocial referrals and services to support long-term stability

Online Recovery Counselor

Workit Health
NJ
01.2021 - 08.2021
  • Engaged with patients in the Medication-Assisted Treatment (MAT) program, providing support and encouragement to maintain sobriety and actively participate in recovery
  • Led group sessions and individual counseling using evidence-based modalities, including Cognitive Behavioral Therapy for Substance Use Disorders (CBT-SUD)
  • Responded to crisis chat messages with immediate follow-up via Aircall, offering verbal de-escalation, telephonic triage, and appropriate referrals
  • Delivered crisis intervention counseling via chat, phone, or video, stabilizing psychiatric crises when hospitalization was not deemed necessary, and connecting patients with self-help courses through the Workit App and community resources
  • Conducted online drug testing through video sessions on the Workit App, ensuring compliance and accountability in recovery programs

Public Health Specialist

Dept of the Air Force
Fort Dix, NJ
06.2020 - 04.2021
  • Conducted and managed communicable disease surveillance, investigations, and crisis management to safeguard the health, readiness, and functionality of military personnel on base
  • Identified and reported potential outbreaks to the Public Health Officer and Superintendent, implementing preventive measures to reduce infection rates
  • Analyzed disease trends and submitted communicable disease reports to local, state, and federal agencies per policy requirements
  • Co-managed preventive health assessments, occupational health surveillance, immunization policies, and compliance with medical standards, OSHA regulations, and reproductive hazard assessments
  • Led training initiatives to enhance team collaboration, providing personnel with the necessary technical and administrative skills for mission success
  • Assisted in developing policies and procedures for military public health programs

Senior Clinical Social Worker

Inpatient Med & HUDVASH
Atlanta, GA
10.2019 - 06.2020
  • Conducted comprehensive mental health evaluations to determine the need for voluntary or involuntary hospitalization, ensuring timely and appropriate care for veterans in crisis
  • Collaborated with mental health providers through clinical consultations and case reviews to develop and implement treatment plans
  • Played a key role in discharge planning, coordinating with interdisciplinary teams to facilitate smooth transitions and continuity of care
  • Provided crisis intervention and rapid assessments, developing crisis management plans for medical or psychiatric emergencies
  • Performed psychosocial assessments to identify the needs of veterans and their families, ensuring access to necessary support and resources
  • Educated veterans on VA and community resources, entitlements, and advance directives, making appropriate referrals to interdisciplinary team members for specialized care
  • Conducted home and site visits to assess housing safety, compliance with local housing codes, and ensure veterans' eligibility for VA medical care and housing programs

Social Science Specialist

Veteran’s Health Administration - VCL
Atlanta, GA
10.2016 - 06.2020
  • Utilized telephone clinical assessments, including risk evaluations, substance use screenings, and suicide/homicide ideation assessments, to support veterans in active crisis
  • Provided immediate crisis intervention and de-escalation techniques, ensuring veterans received appropriate mental health support and safety planning
  • Served as a preceptor for newly hired providers, guiding them through orientation, on-the-job training, and performance evaluations to ensure clinical readiness
  • Assessed and provided formal and informal feedback to new hires, strengthening their ability to deliver effective crisis support independently
  • Led education and community outreach initiatives, delivering public presentations on suicide awareness, diversity, disability services, and equitable access to mental health care
  • Collaborated with veterans to develop individualized treatment plans, ensuring comprehensive and person-centered mental health care

Behavioral Health Social Worker

Eastside Medical Center
Snellville, GA
08.2018 - 10.2019
  • Conducted comprehensive psychosocial assessments and triaged patients, collaborating with psychiatrists to determine the appropriate level of care for adult and geriatric populations
  • Participated in treatment planning, utilization review, and discharge planning to ensure patients received the necessary support and resources for continued care
  • Facilitated therapeutic groups on anger management, medication adherence, behavior modification, and safety planning to help patients develop healthy coping strategies
  • Assessed patients’ support systems, identifying family and educational needs to enhance discharge planning and continuity of care
  • Developed individualized treatment plans incorporating SMART goals to promote measurable progress in mental health recovery
  • Maintained accurate and timely documentation in electronic medical records using MEDITECH

Community Outreach Intern

Community Health & Men’s Promotion Summit
Atlanta, GA
08.2017 - 05.2018
  • Conducted public health practicum to inform policy changes and enhance health outcomes for men at risk for prostate cancer
  • Assisted in developing and refining social media outreach strategies, performing environmental scans to improve marketing, identify community partners, and recruit study participants
  • Assessed community-based public health programs through ongoing evaluations, creating action plans to strengthen prostate cancer prevention initiatives
  • Coordinated and participated in coalition-sponsored events and public forums, fostering community engagement and building partnerships to support public health efforts

Education

Doctor of Public Health - Public Health - Social Epidemiology

Mercer University
Georgia
12.2024

Master of Public Health - Public Health

Mercer University
Georgia
05.2019

Master of Social Work - Social Work

Clark Atlanta University
Georgia
05.2016

Bachelor of Science - Human Service

Touro College
09.2009

Skills

  • Health Education & Promotion
  • Epidemiological Data Analysis
  • Program Development & Evaluation
  • Community Health Needs Assessment
  • Research & Evidence-Based Practice
  • Grant Writing
  • Health Communication
  • Data Collection
  • Case Management & Client Advocacy
  • Crisis Intervention & Counseling
  • Communication Skills
  • Critical Thinking Skills
  • Teamwork Collaboration
  • Organizational & Time Management Skills
  • Trauma-Informed Care
  • Mental Health & Behavioral Support
  • Family & Child Welfare Services
  • Team Leadership
  • Staff training
  • Community Engagement
  • Technical Toolbox: SalesForce
  • Technical Toolbox: Cerner
  • Technical Toolbox: macOS
  • Technical Toolbox: Microsoft Office (Excel, Word, Outlook, Power Point, Publisher, OneNote, and Teams)
  • Technical Toolbox: Zoom
  • Technical Toolbox: Google Suite
  • Technical Toolbox: Qualtrics

Certification

  • Licensed Clinical Social Worker, NJ Board of Social Work Examiners, #44SC05964700
  • Licensed Clinical Social Worker, GA Composite Board of Professional Counselors, Social Workers & Marriage, Family Therapist, #CSW007027
  • Georgia Education Certification- School Social Work, Georgia Professional Standards Commission, #1839838
  • Responsible Conduct of Research Certification, Collaborative Institutional Training Initiative, #57539568
  • Social & Behavior Education Certification, Collaborative Institutional Training Initiative, ##57539569
  • Member, National Association of Social Workers - NASW

Volunteer Experience

  • Community Outreach Volunteer, Victory World Church, Atlanta, GA, 2023, Present, Assisting in provision of mental health services to communities that are impacted by recent crisis or traumatic events via virtual or in person such as school shootings.
  • Community Outreach Volunteer, Victory World Church, Atlanta, GA, 2017, 2019, Feed the homeless in various communities throughout the Atlanta metro area. Pack care packages to distribute.
  • Pantry Volunteer, Victory World Church, Atlanta, GA, 2014, 2017, Taught grades kindergarten, 4th and 5th Biblical principles following the church curriculum.

Awards And Scholarships

Any funding for your DrPH?

Conferences And Presentations

  • Addressing Racial Inequities Using a Racial Equity Impact Assessment to Facilitate Systemic Change, 2023, Desiree S. Smith, Chaliava Williams, Brittany R. Daniels, Chris Scoggins, Carly J. Johnson, Mercer University College of Health Professions
  • Guest Speaker - Prepared and delivered guest lecture for social work students regarding psychosocial stressors, human development, and social work practice. A career as a social worker; fundamentals of social worker, 04/2022, Albany State University, Georgia
  • A Study of Police Behavior and Attitudes Towards Black Males in Carrying out their Job Functions in the United States, 2016, Chaliava Williams, Clark Atlanta University Whitney M. Young Jr. School of Social Work

Timeline

Clinical Care Navigator

Lyra Health
10.2024 - Current

Veterans Claim Examiner

Veteran’s Benefit Administration
08.2024 - Current

Senior Clinical Social Worker

Mental Health Access Clinic
04.2024 - 08.2024

Behavioral Health Clinician III

Northside Hospital Gwinnett Medical Center
12.2023 - 04.2024

Research Coordinator - Health Science Specialist

XXXXX
07.2023 - 04.2024

Senior Clinical Social Worker

Emergency Department
01.2022 - 07.2023

Behavioral Healthcare Advocate

United Healthcare/Optum Behavioral Health
04.2021 - 04.2022

Online Recovery Counselor

Workit Health
01.2021 - 08.2021

Public Health Specialist

Dept of the Air Force
06.2020 - 04.2021

Senior Clinical Social Worker

Inpatient Med & HUDVASH
10.2019 - 06.2020

Behavioral Health Social Worker

Eastside Medical Center
08.2018 - 10.2019

Community Outreach Intern

Community Health & Men’s Promotion Summit
08.2017 - 05.2018

VCL Preceptor

XXXXXXX
04.2017 - 04.2023

Social Science Specialist

Veteran’s Health Administration - VCL
10.2016 - 06.2020

Doctor of Public Health - Public Health - Social Epidemiology

Mercer University

Master of Public Health - Public Health

Mercer University

Master of Social Work - Social Work

Clark Atlanta University

Bachelor of Science - Human Service

Touro College
Chaliava Fowewe