- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Participating in fundraising events to support local charities, schools, or community projects
- Youth Development Programs
- Fundraising Events
Webster Nathaniel Kollie
Burnsville,MN
Summary
To obtain a full time position through sale and customer service
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
17
17
years of professional experience
Work History
Airport Contract Coordinator
Innovative Handling Solutions
09.2021 - Current
- Assist in preparing standard operation procedures and provide support for training initiatives.
- Provide general administrative support for contract relative task.
- Publish and keep track of every employees schedules on the weekly basic
- Help with recordkeeping through payroll and timecards for each employees.
Cashier
Mystic Lake Casino Hotels
11.2011 - 12.2018
- Establish a positive work environment to ensure guest satisfaction
- Display commitment to meeting guests’ requests through implementing great customer service
- Demonstrate team efforts by communicating clearly with fellow coworkers
- Train new employees to incorporate effective working skills in order to be productive
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
General Maintenance
Como Student Community Cooperative
10.2008 - 05.2010
- Addressed and managed resident requests to resolve various maintenance issues
- Assembled appliances for different tenants upon request
Education
Bachelor of Arts - Business Management
Normandale College
Bloomington, MN12.2014
Skills
- Customer relations
- Work ethic and integrity
- Staff training
- Patience and empathy
- Time management skills
- Customer service excellence
- Workflow management
Activities
Bongwetaket Minneapolis, MN March 2008- June 2010 Team Leader Implemented strategic planning Trained young teens with fundamental skill sets to be more motivated and self disciplined Coordinated and organized youth meetings including scheduling, locations, and group activities Peer JurySpring Lake Park, MN May 2008 Team Leader Aided teens through the development of skills needed in order to prepare for college, including time management, organization, and effective communication Addressed setbacks and areas of difficulty expressed by teens including self control issues, positive thinking skills, and career development opportunities
Interests
Timeline
Airport Contract Coordinator
Innovative Handling Solutions
09.2021 - Current
Cashier
Mystic Lake Casino Hotels
11.2011 - 12.2018
General Maintenance
Como Student Community Cooperative
10.2008 - 05.2010
Bachelor of Arts - Business Management
Normandale College
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