Detail-oriented professional with experience in customer service and technical support. Skilled in problem-solving and communication, with a proven ability to enhance guest satisfaction and support operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physics Assistant
ONCO Physics Solutions . LLC
Nesconset, NY
06.2023 - Current
Assisted medical physicists with monthly and annual radiation equipment checks and calibrations.
Preformed stock inventory of parts and equipment necessary for keeping equipment functional and within manufacturer's specifications.
Maintained accurate documentation of project progress and communicated updates to customers regularly.
Bar Concierge
The Good Life
Massapequa, NY
03.2023 - 08.2024
Resolved guest complaints promptly, maintaining high levels of satisfaction and loyalty.
Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Contributed to a positive work environment by maintaining a professional demeanor at all times.
Commis Waiter
Krishes
Massapequa, NY
05.2022 - 02.2023
Collaborated with kitchen staff to synchronize order delivery and enhance dining experience.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Responded promptly to guest inquiries, providing accurate information about menu items.
Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
Education
Bachelor of Science - Nursing
Adelphi University
Garden City, NY
05-2029
High School Diploma -
Massapequa High School
Massapequa, NY
06-2025
NCEMSA EMT Certification in Nassau County -
300 Winding Road EMT Academy
Bethpage, NY
06-2026
Skills
Fast learner
Time management
Computer skills
Attention to detail
Verbal and written communication
Problem-solving
Workload management
Multitasking and organization
Flexibility and adaptability
Certification
Certification of, "Hazardous Materials Awareness," granted by FEMA.
Certification of, "National Incident Management System," granted by FEMA (IS-700.b)
Certification of "Introduction to Incident Command," granted by FEMA (ICS-100)
Certification of, "Seizure Recognition and First Aid Certification (ILT) - CEP v2.1" Granted by Epilepsy Foundation of America.
CPR, Narcan, and AED Certifications given by Stony Brook University. and American Red Cross.