Weicheng Huang
Turlock,California
Summary
Professional with experience in customer service and administrative support. Strong background in managing front desk operations, handling inquiries, and ensuring customer satisfaction. Demonstrates effective communication, problem-solving skills, and adaptability in dynamic environments. Ensures seamless team collaboration and adapts to changing needs efficiently. Strong skills in organization, and time management. Hardworking, passionate, and willing to learn.
Overview
3
3
years of professional experience
Work History
Intramural Sports/Student assistant
California State University of Stanislaus
08.2021 - 08.2023
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Expanded oral communication skills and willingness to learn from hosting and refereeing various intramural sports.
- Provided excellent customer service to students and staff while addressing inquiries and concerns promptly.
- Advanced abilities to follow directions and emergency/problem solving such as assisting life-guards and faculty at the university aquatic facility.
- Facilitated events and gained efficiency in creating appropriate work environment for fellow employees and customers.
- Recorded statistics and supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Transfer Student Peer Mentor
California State University of Stanislaus
12.2020 - 08.2023
- Strengthened marketing skills from hosting and promoting both in-person and visual workshops and orientations.
- Developed strong awareness of responsibility, priority, and multitasking skills.
- Achieved proficiency in public speaking, communication, and customer service abilities.
- Built strong connection with staff and HR faculties.
- Provided guidance to incoming students to improve their problem-solving skills pertaining to personal and academic issues.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Worked with peers speaking English as second language, supporting individual progress despite unique barriers.
- Participated in mentor training sessions to continuously improve mentoring techniques, staying up-to-date with current practices.
Education
Bachelor of Arts - Mathematics
California State University of Stanislaus
05.2023
High School Diploma -
Central Valley Christian Academy
01.2016
The High School Attached To Henan University
01.2013
Skills
- Problem-solving abilities
- Communication and interpersonal skills
- Proficient in computer and Microsoft applications
- Customer service
- Administrative tasks
- Marketing
- Data organization
- Bachelor's degree in Mathematics
- Bilingual communication
- Tutoring and mentoring
- Student and employee relations
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Education
Turlock, California,Ceres, California,Kaifeng, Henan
Contact
Turlock, California 95382
Timeline
Intramural Sports/Student assistant
California State University of Stanislaus
08.2021 - 08.2023
Transfer Student Peer Mentor
California State University of Stanislaus
12.2020 - 08.2023
High School Diploma -
Central Valley Christian Academy
The High School Attached To Henan University
Bachelor of Arts - Mathematics
California State University of Stanislaus
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