Weifen Zhu

• Translation Services: Provided professional translation services between Chinese, English, and Spanish for a variety of clients, including businesses and individuals, ensuring clear and accurate communication across diverse languages and cultures.
  • Document Translation: Translated contracts, marketing materials, business correspondence, and product descriptions for Chinese companies seeking to expand their presence in Ecuador and Latin America.
  • Logistics Coordination: Assisted individuals and businesses in importing Chinese goods to Ecuador, managing the entire logistics process from order placement to final delivery, ensuring that products arrived safely and on time.
  • Supply Chain Management: Collaborated with Chinese suppliers and Ecuadorian importers to arrange shipping, customs clearance, and local delivery, ensuring compliance with both countries’ regulations and mitigating potential issues along the way.
  • Customer Support: Acted as the primary point of contact between Chinese suppliers and Ecuadorian customers, resolving any issues related to language barriers, product quality, shipping, or customs.
  • Quality Assurance & Delivery Coordination: Worked closely with logistics providers to ensure products were shipped securely, tracking shipments and ensuring safe and timely delivery to customers’ hands in Ecuador.

• Resource Sourcing & Supplier Management: Identified and sourced products from reputable Chinese suppliers, ensuring cost-effectiveness and quality standards were met.
  • Order Management: Placed and tracked orders, ensuring timely and accurate delivery of products to international customers while optimizing procurement strategies.
  • Coordination with International Clients: Acted as the main point of contact between Chinese suppliers and foreign customers, effectively managing communications, resolving issues, and ensuring customer satisfaction.
  • Quality Control: Oversaw the quality inspection process to ensure all products met specified requirements, conducting pre-shipment inspections and working with suppliers to address any issues before dispatch.
  • Logistics Coordination: Managed the end-to-end logistics process, coordinating shipping and handling, customs clearance, and transportation to ensure timely and safe delivery of goods to customers’ warehouses.
  • Problem Solving & Risk Management: Addressed any challenges that arose during the supply chain process, including delays, customs issues, or quality concerns, providing quick and efficient solutions.

Increased revenue by 20% year-over-year through strategic product positioning and client engagement on B2B platforms such as Aliexpress,Amazone and Ebey.
Established strong partnerships with key international clients, resulting in repeat orders and long-term contracts.
Played a key role in expanding the company’s market reach into [regions/countries], driving significant sales growth.