Languages
Summary
Work History
Skills
Timeline
Cashier

Weihong Zeng

Brooklyn,NY

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Cashier

Popeyes Lousiana Kitchen
09.2022 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned Shift Leader and Packaging Station positions and provided backup at key times.

Skills

  • Stocking and Replenishing
  • Credit and Cash Transactions
  • Issue Resolution
  • Till Counting
  • Money Handling
  • Staff Training
  • Cash Drawer Management
  • Product and Service Sales
  • Cash Register Systems
  • Refunds and Exchanges
  • Currency Counting
  • Order Packaging
  • Order Verification
  • Conflict Resolution

Timeline

Cashier

Popeyes Lousiana Kitchen
09.2022 - Current
Weihong Zeng