Accomplished Principal Product QA Engineer with a proven track record at Integrated Device Technology Inc, enhancing quality assurance through test planning and meticulous attention to detail. Excelled in driving customer satisfaction and operational improvements by leveraging expertise in failure investigation and analysis. Skilled in fostering team collaboration and advancing knowledge-sharing initiatives.
Overview
26
26
years of professional experience
Work History
Principal Product QA Engineer
Integrated Device Technology Inc
04.2005 - 07.2020
Enhanced team collaboration by actively participating in cross functional meetings, providing valuable insights on quality assurance aspects.
Advanced departmental knowledge-sharing by training new quality Engineers on company-specific quality system programs and methodologies.
Achieve planned improvements in CQI, PPM and responsiveness indices at Corporate and Business Unit levels.
Drive customer perceptions of company quality performance up and improve customer scorecard ratings.
Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.
Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools, and methodologies.
Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
Mitigated potential production issues by proactively identifying areas of risk during the development process and recommending appropriate mitigations or corrective actions as needed.
Supported quality team members during corrective action updates.
Developed traceability documentation to aid in investigating faults and defects.
Contributed to root cause analysis to determine core reason for failures and errors.
Senior Failure Analysis Engineer
Integrated Device Technology Inc
09.1997 - 03.2005
Actively participated in global conferences showcasing advancements in failure analysis technology, staying informed about industry trends.
Provided training to junior engineers on best practices in failure analysis techniques, promoting a knowledgeable workforce.
Increased efficiency in data collection by automating test processes and streamlining documentation procedures.
Increased customer satisfaction levels by consistently delivering comprehensive reports detailing findings and actionable solutions.
Conducted root cause analysis using advanced techniques such as FIB, SEM, EDX, and TEM, resulting in higher success rates in identifying issues.
Enhanced collaboration between departments by serving as the primary point of contact for all failure analysis-related concerns.
Reduced customer complaints by providing prompt technical support and thorough failure analysis reports.
Failure Analysis Engineer
Integrated Device Technology Snd
09.1994 - 07.1997
Improved product reliability by conducting comprehensive failure analysis investigations and identifying root causes.
Participated in continuous improvement initiatives aimed at reducing cycle time and increasing overall productivity.
Enhanced production yield by developing and implementing effective corrective actions for process improvements.
Streamlined communication with suppliers to ensure timely delivery of critical components needed for efficient operations.
Developed internal processes and plans for mechanical verification, product development and factory processes.
Education
Bachelor of Science - Microelectronics
Campbell University
Buies Creek, NC
06.1994
Skills
Test Planning
Defect tracking
Documentation And Reporting
Root Cause Analysis
Attention to Detail
Failure Investigation and Analysis
Production traceability
Languages
English
Native or Bilingual
Mandarin
Native or Bilingual
Malay
Native or Bilingual
Timeline
Principal Product QA Engineer
Integrated Device Technology Inc
04.2005 - 07.2020
Senior Failure Analysis Engineer
Integrated Device Technology Inc
09.1997 - 03.2005
Failure Analysis Engineer
Integrated Device Technology Snd
09.1994 - 07.1997
Bachelor of Science - Microelectronics
Campbell University
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