Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Wei Ming Zeng

Sacramento,CA

Summary

Reliable worker with background in operating cash registers, stocking merchandise and keeping areas organized. Highly motivated, proactive and punctual with a team-oriented mentality. Hardworking, skillful, and passionate job seeker with strong organizational abilities eager to obtain an entry-level position in an environment to help with management while achieving company goals.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Overview

15
years of professional experience
1
Certificate

Work History

Living Hope One

Administrative Manager
02.2025 - Current

Job overview

  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
  • Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
  • Improved office space utilization by redesigning layout, creating more efficient and pleasant working environment.
  • Initiated green office program, reducing waste and promoting recycling among staff.
  • Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
  • Increased team productivity with introduction of flexible work schedules and remote working options.
  • Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.

IHSS In Home Support Services

IHSS Care Provider
01.2025 - Current

Job overview

  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.
  • Followed nutritional plans to prepare optimal meals.
  • Maintained detailed records of client interactions, progress updates, and changes in care plans for accurate documentation purposes.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
  • Monitored client progress carefully, adjusting care plans accordingly for improved outcomes.

Yan's Garden

Restaurant Manager
10.2018 - 10.2021

Job overview

  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Above & Beyond Catering

Catering Server
03.2019 - 01.2020

Job overview

  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Quickly Tanfran

Business Owner
09.2010 - 10.2017

Job overview

  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store
  • Set pricing structures according to market analytics and emerging trends
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Promoted business on social media platforms to maximize brand identity and generate revenue
  • Owned and managed daily operations of business, including supervising employees and providing onsite training and continuing education to staff.

Education

San Francisco State University

Associate of Arts from Child Development
09-2010

University Overview

City College of San Francisco

from Child Development
06-2007

University Overview

Skills

  • ●Communications
  • ● Problem resolution
  • ● Project organization
  • ● Planning and coordination
  • ● Inventory management
  • ● Business operations
  • ● Customer service
  • ● Supervision
  • ● Team management
  • ● Recruiting and hiring
  • ● Supervision and training
  • Customer engagement
  • Staff management
  • Schedule coordination
  • Promotions planning
  • Catering coordination
  • Employee schedule management
  • Monitoring food preparation
  • Catering services
  • ServSafe food manager

Languages

English
Professional Working
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Full Professional

Certification

  • CPR/AED Certification
  • First Aid Certification
  • ARF Adminstrator Certificate

Timeline

Administrative Manager
Living Hope One
02.2025 - Current
IHSS Care Provider
IHSS In Home Support Services
01.2025 - Current
Catering Server
Above & Beyond Catering
03.2019 - 01.2020
Restaurant Manager
Yan's Garden
10.2018 - 10.2021
Business Owner
Quickly Tanfran
09.2010 - 10.2017
City College of San Francisco
from Child Development
San Francisco State University
Associate of Arts from Child Development
Wei Ming Zeng