Experienced detention and corrections professional with over two decades of service in compliance, policy development, auditing, training, and technical assistance. Extensive subject matter expertise in PREA compliance, detention standards, and correctional operations. Proven success managing multi-functional teams, overseeing complex field audits, developing curricula, and advising senior leaders to align detention operations with legal and policy frameworks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Director/Senior Program Manager
Impact Justice | PREA Resource Center (PRC)
10.2019 - 04.2025
Directed curriculum development, training delivery, and QA/QC for PREA auditor certification, recertification, probationary education, and continuing education programs.
Led the conversion and execution of an in-person training program to a fully remote training (2019-2020), and later led the redesign and execution of an improved training program (2022-2023).
Managed delivery of PREA auditor certification training to over 100 candidates nationally.
Deployed internal teams and external SMEs to coordinate and deliver national field training audits in adult, juvenile, and community confinement settings.
Ensured training faculty consistently demonstrated audit methodology requirements in each field training audit for case file and document reviews, onsite observations of practice, and interviews of correctional staff and people in confinement.
Monitored SMEs' gap analysis, corrective action planning, and technical assistance delivery to facilities and agencies.
Provided ongoing direction and leadership for program operations.
Monitored programming trends to keep content relevant and up-to-date.
Monitored program performance and collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Served the PREA Academy as trainer to correctional staff on PREA compliance implementation, and administrative investigations on sexual abuse and sexual harassment.
Senior Program Manager
Impact Justice | PREA Resource Center (PRC)
03.2018 - 10.2019
Mentored and led new employees to enhance the field training program production.
Trained contract consultant teams in program delivery to accomplish set goals and benchmarks.
Devised tools and benchmarks to improve team performance and monitor production.
Managed projects and timelines for recruiting and selecting six field training program host facilities.
Developed, successfully coordinated, and facilitated the delivery of eight field training audits, bringing 33 new auditors to probationary certification and strengthening audit skills with 12 already certified auditors.
Directed, managed, and monitored training and technical assistance to host facilities participating in the field training technical assistance program.
Shared knowledge and expertise on PREA topics at various conferences and trainings, and in response to contact us and auditor helpline inquiries.
Senior Program Associate
Impact Justice | PREA Resource Center (PRC)
02.2017 - 03.2018
Assisted the senior program manager and participated in all aspects of the field training program audit processes.
Planned, coordinated, and delivered seven field training audits and one beta test audit, bringing 42 new auditors to probationary certification.
Participated in meetings with stakeholders, including host facilities, training faculty, and trainees, to discuss program objectives, strategies, and progress.
Provided one-on-one support and feedback to trainees.
Provided technical assistance to field training program host facilities and their staff.
Shared knowledge and expertise on PREA topics at various conferences and trainings, and in response to contact us and auditor helpline inquiries.
Investigated civil rights complaints, including sexual abuse, medical neglect, segregation, and ADA violations.
Analyzed information gathered from investigations and reported findings.
Advised executive leadership on policy improvements and service delivery risks.
Trained institutional grievance examiners and reformed documentation processes.
Stayed up-to-date on Wisconsin Administrative codes, agency policy, facility procedures, and court decisions on litigation to complete accurate and efficient reviews.
Responded to requests for information from the public, the Wisconsin Department of Justice, and state legislative offices.
Education
B.S. - Criminal Justice
University of Wisconsin–Platteville
Platteville, Wisconsin
05.1996
Skills
Compliance review expertise
PREA implementation expertise
Curriculum design and execution
Action plan development
Cross-agency collaboration
Quality assurance management
Financial management
Subject matter expert coordination
Facility operations management
Legal and disability accommodations expertise
Policy enhancement strategies
Proficient team leader
Systems And Tools
Online Audit System
Salesforce
SharePoint
Asana
Case Management Systems
Jail Management Systems
Certification
Certified PREA Auditor - Adult Facilities, US Department of Justice - 2015 to present
Senior Program Specialist at Impact Justice/ The National PREA Resource CenterSenior Program Specialist at Impact Justice/ The National PREA Resource Center