Weldy De La Cruz
Anchorage,AK
Summary
Love to provide exceptional work for my employers, I deliver when it comes to following orders and doing what I am supposed to do let it be in my personal life and job.
I Speak, Read & talk three languages which are English, Spanish & Italian.
I am a very clean and organized person at home and work.
I take my job very seriously and can work well with my co-workers to bring efficiency to the job and top notch results
Overview
6
6
years of professional experience
Work History
Warehouse Customer Service Agent
Everts Air Cargo
04.2022 - 05.2025
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Packer/House Mover
AAA Moving & Storage
02.2021 - 04.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Housemen
Captain Cook Hotel
02.2019 - 02.2021
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
GED -
Liceo Víctor Garrido Puello
Santo Domingo, Republica DominicanaSkills
- Reliability and punctuality
- Packaging and labeling
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Warehouse operations
- Pallet jack handling
- Forklift operation
- Safety protocols
- Vehicle inspection
- Delivery documentation
- Route planning
- Inventory management
- Customer service experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Portuguese
Elementary
Timeline
Warehouse Customer Service Agent
Everts Air Cargo
04.2022 - 05.2025
Packer/House Mover
AAA Moving & Storage
02.2021 - 04.2022
Housemen
Captain Cook Hotel
02.2019 - 02.2021
GED -
Liceo Víctor Garrido Puello
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