Summary
Overview
Work History
Education
Skills
Timeline
Generic

Welina Kaleikini

Pearl City,USA

Summary

To gain valuable work experience and develop professional skills that will contribute to my growth and prepare me for future career opportunities.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Hawaii's Finest
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School -

Pearl City High School
Pearl City, HI
07.2025

Skills

  • Analysis skills
  • Critical thinking skills
  • Experience with group projects
  • Experience with presentations
  • Ability to quickly learn new software
  • Ability to quickly learn new technologies
  • Public speaking experience
  • Strong interpersonal skills
  • Ability to work in team
  • Excellent written communication abilities
  • Excellent verbal communication abilities
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service
  • Outgoing personality

Timeline

Sales Associate

Hawaii's Finest
08.2024 - Current

High School -

Pearl City High School

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