Rebekah Wells
Provo,UT
Summary
Professional administrative specialist prepared for roles requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing genuine customer service. Known for strong teamwork and adaptability, ensuring seamless workplace operations.
Overview
5
5
years of professional experience
Work History
Student Assistant
BYU Counseling and Psychological Services (CAPS)
05.2023 - Current
- Gained proficiency in Titanium scheduling software, Microsoft Word, and Microsoft Excel.
- Maintained confidential student records securely while upholding strict privacy standards set forth by FERPA and the institution's policies.
- Mentored new student assistants in office procedures and responsibilities, promoting a positive work environment for all team members.
- Helped implement new office processes with the turning over of management.
- Completed a variety of office tasks including scanning, processing paperwork, filing, restocking office supplies, administering tests, answering phone calls, entering data, sending emails, and scheduling appointments.
Seasonal Driver/ Guide
Holland America/ Princess Alaska-Yukon
01.2024 - 08.2024
- Commercial driver's license (CDL) holder, obtained CPR and First Aid certifications.
- Managed group dynamics with tour groups up to 70 people at a time, addressing passengers' needs with professionalism and courtesy.
- Required and able to handle high stress situations calmly and professionally.
Server
Olive Garden
09.2022 - 05.2023
- Required and able to meet sales goals of the company.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
In-Home Nanny
Chandler Holmes
03.2022 - 09.2022
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
Team Member
Coco Shrimp
03.2022 - 09.2022
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
09.2020 - 03.2022
- Streamlined administrative processes by implementing efficient systems for tracking volunteer hours and other essential records.
- Empowered individuals with valuable life skills through workshops on topics like budgeting, job searching, and conflict resolution.
- Provided compassionate care to individuals facing personal challenges or crises, offering guidance and support when needed.
Receptionist and Insurance Coordinator
Pediatric Dentistry of Northlake
05.2020 - 09.2020
- Required and able to implement Covid-19 procedures in a medical office using conflict resolution skills during the height of the pandemic.
- Gained proficiency in Eaglesoft Practice Management Software.
- Attained understanding of insurance policies and experience mediating between patient and insurance company.
- Confirmed appointments, communicated with clients and parents, and updated client records.
- Provided age appropriate communication.
Education
Bachelor's Degree - Family Studies
Brigham Young University
Provo, Utah06.2025
High School Diploma -
Byron Nelson High School
Trophy Club, TX06-2019
Skills
- Leadership
- Adaptability
- Strong organization
- Project management
- Confidential information management
- Complaint resolution
- Administrative support
- HIPPA and FERPA compliance
- Efficient data entry
Accomplishments
Certified instructor for the Anxiously Engaged premarital course and Dr. Chelom Leavitt's Sexual Mindfulness Project course.
Languages
Spanish
Limited Working
Timeline
Seasonal Driver/ Guide
Holland America/ Princess Alaska-Yukon
01.2024 - 08.2024
Student Assistant
BYU Counseling and Psychological Services (CAPS)
05.2023 - Current
Server
Olive Garden
09.2022 - 05.2023
In-Home Nanny
Chandler Holmes
03.2022 - 09.2022
Team Member
Coco Shrimp
03.2022 - 09.2022
Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
09.2020 - 03.2022
Receptionist and Insurance Coordinator
Pediatric Dentistry of Northlake
05.2020 - 09.2020
Bachelor's Degree - Family Studies
Brigham Young University
High School Diploma -
Byron Nelson High School
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