Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Welyser J. Urbina Lamas

Welyser J. Urbina Lamas

Hollywood,FL

Summary

Professional with experience in customer service, food handling, private transportation, and music instruction. Entrepreneur with a background in running businesses in photography, graphic design, and installation of advertising signs. Skilled in teaching, leadership, and teamwork, with technical and creative abilities. Highly motivated to learn and adapt to any work environment.

Overview

13
13
years of professional experience

Work History

Conductor Privado – Lyft

Lyft Driver
05.2024 - Current
  • Coordinated with crew members to maintain smooth operations during journeys.
  • Monitored signals and track conditions to ensure compliance with safety regulations.
  • Communicated effectively with passengers regarding schedules and delays.
  • Safe and efficient transportation of passengers on local and long-distance routes.
  • Customer service providing a comfortable and professional experience.
  • Management of electronic payments and resolution of issues during trips.

Asistente En Carnicería / Atención al Cliente

Keyfood
03.2023 - 05.2025
  • Coordinated inventory management processes to ensure optimal stock levels and availability.
  • Assisted in executing merchandising strategies to enhance product visibility and sales.
  • Streamlined customer service procedures, improving response times and satisfaction rates.
  • Supported team in training new staff on operational policies and best practices.
  • Facilitated communication between departments to enhance workflow efficiency and collaboration.
  • Conducted regular audits of store displays to maintain compliance with company standards.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Owner /Managing Director

PhotografiartStudio
02.2015 - 04.2022
  • Developed and implemented operational strategies to enhance business efficiency.
  • Managed daily operations, ensuring quality service delivery and customer satisfaction.
  • Oversaw inventory management, optimizing stock levels to reduce waste.
  • Trained and mentored staff, fostering a collaborative work environment.
  • Analyzed market trends to identify growth opportunities and refine service offerings.
  • Established vendor relationships, negotiating contracts to improve supply chain efficiency.
  • Led marketing initiatives that increased brand visibility and customer engagement.
  • Managed day-to-day business operations.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Carpentry Assistant

Carpinteria El Amigo
04.2012 - 03.2022
  • Assisted in measuring, cutting, and assembling wood components for various projects.
  • Maintained tools and equipment to ensure optimal performance and safety standards.
  • Collaborated with senior carpenters to complete complex installations efficiently.
  • Supported project planning by preparing materials and ensuring timely delivery on-site.
  • Trained junior team members on proper tool usage and best practices in carpentry tasks.
  • Assisted with movement of materials and equipment to job sites.
  • Cut materials according to specifications in preparation for installation.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Assisted in accurate measurements and cuts for constructing sturdy frameworks, improving overall structural integrity.
  • Loaded and unloaded materials from trucks safely which expedited the progress of ongoing construction projects.
  • Helped in the installation of drywall, insulation, and other building materials, contributing to well-built interiors.
  • Assisted with trim work installation which added visual interest and character to residential spaces.
  • Measured and cut wood pieces using hand saws and powered saws.
  • Boosted team performance by collecting debris, extra materials, and tools to keep work areas clean and organized.
  • Repaired and replaced broken or worn-out wooden components in buildings.

Instructor De Música

Independant
01.2016 - 02.2022
  • Teaching music techniques to students of different levels.
  • Practical classes on instruments (guitar, cuatro, percussion, etc.).
  • Organization of workshops and performances at local events.
  • Motivation and training of young talents in music.

IT Technician

Independiente
02.2012 - 02.2015
  • Maintenance and repair of computer equipment (hardware and software).
  • Installation of operating systems and office software.
  • Managed network configurations and installations, ensuring seamless connectivity across systems.
  • Diagnosed and resolved hardware and software issues for end-users, enhancing operational efficiency.

Education

Ingenieria En Sistema - Sistema

Univercidad Jose Felix Rivas
Venezuela
07-2012

Skills

  • Customer service in supermarkets and digital platforms
  • Music teaching and workshop organization
  • Professional photography and graphic design
  • Installation of advertising signs
  • Safe driving and route management (Lyft)
  • Repair and maintenance of computer equipment
  • Teamwork and leadership

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Conductor Privado – Lyft

Lyft Driver
05.2024 - Current

Asistente En Carnicería / Atención al Cliente

Keyfood
03.2023 - 05.2025

Instructor De Música

Independant
01.2016 - 02.2022

Owner /Managing Director

PhotografiartStudio
02.2015 - 04.2022

Carpentry Assistant

Carpinteria El Amigo
04.2012 - 03.2022

IT Technician

Independiente
02.2012 - 02.2015

Ingenieria En Sistema - Sistema

Univercidad Jose Felix Rivas