Wenaisha McBeth
Simpsonville,SC
Summary
Entry-level cybersecurity professional with a strong background in technical support, fraud
prevention, data analysis, and secure system operations. Experienced in identifying
anomalies, supporting incident escalation, protecting sensitive data, and documenting
findings. Hands-on foundation in Linux administration, networking, digital forensics, and
security operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Complaints Specialist I
Resurgent Capital Services
Greenville, SC
01.2025 - Current
- Conduct investigations into system- and process-related complaints to identify operational, compliance, and security risks
- Analyze datasets to identify trends, anomalies, and potential risk indicators
- Produce executive-level reports summarizing findings and mitigation considerations
- Handle sensitive and regulated data following internal security procedures
Buyer / Item Integration (Contract)
North American Rescue
Greer, SC
01.2025 - 01.2025
- Integrated vendor and purchasing data into enterprise systems while maintaining data integrity
- Ensured accuracy of records and compliance with quality and documentation standards
- Resolved discrepancies impacting system reliability and traceability
Inventory Management Specialist
Grainger
Greenville, SC
01.2023 - 01.2025
- Maintained system accuracy across inventory platforms and performed audits to identify discrepancies
- Reduced operational risk by improving validation and reconciliation processes
- Supported process improvements through data analysis and reporting
Customer Service Advocate
TD Bank
Greenville, SC
01.2022 - 01.2023
- Identified and escalated suspicious activity to fraud and security teams
- Supported account security, authentication issues, and customer access controls
- Assisted with fraud detection through data review and pattern recognition
Technical Associate
Majorel (Apple)
Greenville, SC
01.2019 - 01.2022
- Troubleshot operating system, network, and device security-related issues
- Supported escalated incidents following structured incident-handling procedures
- Documented resolutions and maintained high performance in a high-volume support environment
Technical Support Specialist
Global Lending Services
Greenville, SC
01.2017 - 01.2019
- Supported internal systems and protected sensitive financial documentation
- Created dashboards and reports for operational monitoring and KPI tracking
- Reduced processing errors through improved validation and documentation practices
Education
B.S. - Information & Cybersecurity Operations – Digital Forensics
ECPI University
A.S. - Computer Information Science – Cybersecurity Concentration
Skills
- Security Operations (SOC fundamentals, alert monitoring, escalation)
- Incident Response & Threat Analysis (entry-level)
- Threats, Vulnerabilities & Risk Concepts
- Digital Forensics Fundamentals
- Linux Administration (CLI, permissions, system monitoring)
- Networking (TCP/IP, WAN, VLANs)
- Identity & Access Management (least privilege, authentication)
- Log Review, Documentation & Reporting
- Fraud Detection & Data Protection
- Technical Support & Troubleshooting
Certification
CompTIA Security+ (SY0-701) – In Progress
Timeline
Complaints Specialist I
Resurgent Capital Services
01.2025 - Current
Buyer / Item Integration (Contract)
North American Rescue
01.2025 - 01.2025
Inventory Management Specialist
Grainger
01.2023 - 01.2025
Customer Service Advocate
TD Bank
01.2022 - 01.2023
Technical Associate
Majorel (Apple)
01.2019 - 01.2022
Technical Support Specialist
Global Lending Services
01.2017 - 01.2019
B.S. - Information & Cybersecurity Operations – Digital Forensics
ECPI University