Wence Sierra
Dinuba,California
Summary
Been working at amazon for over two years now. My passion is to lead, and deliver results for our customers. Driven and motivated to do my absolute best. Being a leader is a personal goal of mine.
Overview
2
2
years of professional experience
Work History
Management - Pick Process Guide
Amazon
Visalia, CA
- Managed 80+ Pickers Daily
- Tasked with staffing headcount according to Central Flow to ensure 100% compliance, and providing leadership on the floor at all times
- Cluster associates at 100% accuracy to ensure best routes are given when picking out priority customer orders
- As Pick PG able to consistently keep a rare of 29> rate for Pick large
- Conduct quality coaching’s to deep dive shortages, damages, pick error indicators, false picks; while dispatching our problem solver to resolve issues that effect customer shipments
- Decreasing our defects per million opportunities by 5% to get Pick back under threshold
- Led the team in tracking dwelling carts/cages/customer shipments to ensure all customer promise times are met 100% of the time.
Management - Process Guide Ship Dock
Amazon
Visalia, CA
- Assist management with dire engagements also provide assistance to AA’s who are experiencing barriers
- Staff accordingly to ensure we get our CPT’s done and in trailer in time
- As well as providing leadership across the floor at all times
- Filling out sync board and discussing our issues as a team
- Also goose trained.
Learning Ambassador
Amazon
Visalia, CA
- Trained 15% of Pick department as well as 15% of all Power Industrial Trucks drivers
- Conducted retrains for bottom 5%; with in a two-week time span associates were performing at top 5% which led to a savings of $408 from further conducting more retrains
- Conducted Hazmat refresher training as well as code of conduct increasing overall completion percentage by 25% in a two days span.
T1 - Outbound Picker
Amazon
Visalia, CA
- Tasked with picking out priority orders for customers by Service Learning Agreement time to ensure Pack is able to SLAM out customer shipments to ensure delivery estimated arrival time.
- Lead the department in 100% accuracy in quality as well as performed at 110% to productivity
- Received a total of 7+ Documented Positives between quality and productivity
- Was ranked 35 out of 400+ pickers recently top 8% (06/2024)
T1 - Stow
Amazon
Visalia, CA
06.2022 - Current
- Lead the department in 100% accuracy in quality as well as performed at 110% to productivity
- Received a total of 10+ Documented Positives between quality and productivity
- Ranked #1 Stower from all stow AA's .
Mezz Captain
Amazon
Visalia, CA
- Tracking down priority carts for Pack in the Mezz to meet service learning agreement time as well as labeling all carts by customer promise time to prioritize which must get completed first; while supplying cart to pickers to continue to fulfill customer shipments
PPQA Problem Solving
Amazon
Visalia, CA
- Help outbound team on getting items that don’t fall into scanners in time and getting items that pickers for some reason can’t get to so pack can slam them out in time.
Ship Dock CPT Chaser
Amazon
Visalia, CA
- Making sure packages and cages are in their proper Dock door location to be ready to be loaded into trailer.
Education
Dinuba High school
01.2008
Timeline
T1 - Stow
Amazon
06.2022 - Current
Management - Pick Process Guide
Amazon
Management - Process Guide Ship Dock
Amazon
Learning Ambassador
Amazon
T1 - Outbound Picker
Amazon
Mezz Captain
Amazon
PPQA Problem Solving
Amazon
Ship Dock CPT Chaser
Amazon
Dinuba High school