Wencheng Zhang
Irvine,CA
Summary
Hardworking,dependable and customer-oriented individual with a strong work ethic .Excellent communication skills with intermediate English，seeking a position at Costco where I can contribute to warehouse efficiency ，maintain member satisfaction ，and support team goals Offers 100% open availability ，including weekends ，holidays，early morning ，and late nights.
Experienced C&B Supervisor with a strong background in payroll review, social insurance reconciliation, and employee documentation control.
Overview
1
1
Language
18
18
years of professional experience
Work History
C&B Supervisor
Shanghai Foreign Service Company
Shanghai ，china
01.2008 - 03.2026
- Reviewed payroll and social insurance records, resolving discrepancies before submission deadlines.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised client service workflows, ensuring accurate handling of employee onboarding and offboarding documentation.
Education
Associate of Arts - Exhibition Design
Shanghai Artfilm School
Shanghai,china06-2007
Skills
- Employee engagement
- Data analytics, excel, PPT, Word
- Data analytics
- Payroll administration
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
C&B Supervisor
Shanghai Foreign Service Company
01.2008 - 03.2026
Associate of Arts - Exhibition Design
Shanghai Artfilm School