Wendi L. Langstaff
Washington,IL
Summary
Accomplished Sales Executive with over 20 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
23
23
years of professional experience
Work History
Owner • Founder of Prep Freeze Cook
PREP FREEZE COOK
10.2013 - Current
- Managed an Excel based menu spreadsheet that utilized pivot tables to create supply orders
- Strong focus on customer satisfaction and loyalty while creating brand awareness
- Create and maintain all social media, website, and other marketing
- Create and implement business growth opportunities in conjunction with customer needs
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Created and monitored promotional approaches to increase sales and profit levels.
- Defined company roles and responsibilities to establish and enhance processes.
Project Planner
TEKsystems
01.2022 - 06.2022
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
Project Planner
SIMANTEL
09.2019 - 12.2021
- Work within multidisciplinary project teams providing planning support to both the project team and clients
- Reported regularly to managers on project budget, progress and technical problems.
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
Account Sales Manager
QUEST DIAGNOSTICS
02.2010 - 10.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Manager
AMERICAN EXPRESS CORPORATE SERVICES
06.2007 - 08.2009
- Business Development
- Accomplished multiple tasks within established timeframes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Generated financial and operational reports to assist management with business strategy.
Branch Rental Manager
ENTERPRISE RENT-A-CAR
05.2000 - 06.2007
- Recognized by superiors for outstanding personal and office performance accomplishments
- 96% retention, Corporate Average is 58%
- Customer Service Ration of 87, Corporate average is 76
- Profitability Average of 121+, Corporate average is 61
- Every Assistant Manager that has worked for me has been promoted to Branch Rental Manager, while over 90% of all employees have received performance-based promotions while working in my office
- 1 in regional revenue generated during 1st quarter of 2003 (out of 90+ offices)
Account Manager
GRAINGER INDUSTRIAL SUPPLIES
06.2003 - 05.2007
- Managed 52 local accounts by building rapport with procurement personnel
- Established Granger brand recognition in all account facilities
- Consistent revenue growth while maintaining high ethical standards
- Tripled revenue in 2006 for an international account through solution-based selling
- Only team member able to maintain above goal status for 10 months straight
- Ranked top 10% in region for increased sales in primary category
- Close ration of 90% (company average is 65%)
- Turned a 2 year below goal territory around in 2006 and finished the year at 102%
Education
Bachelor of Arts - Business Emphasis: Marketing and Finance
North Park University
Chicago, IL05.2000
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Project Control
- Change Management Process
- Budgetary Controls
- Project Requirements Analysis
- Project Maintenance
- Timely Project Completion
- Information Technology Management
Timeline
Project Planner
TEKsystems
01.2022 - 06.2022
Project Planner
SIMANTEL
09.2019 - 12.2021
Owner • Founder of Prep Freeze Cook
PREP FREEZE COOK
10.2013 - Current
Account Sales Manager
QUEST DIAGNOSTICS
02.2010 - 10.2013
Manager
AMERICAN EXPRESS CORPORATE SERVICES
06.2007 - 08.2009
Account Manager
GRAINGER INDUSTRIAL SUPPLIES
06.2003 - 05.2007
Branch Rental Manager
ENTERPRISE RENT-A-CAR
05.2000 - 06.2007
Bachelor of Arts - Business Emphasis: Marketing and Finance
North Park University
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