Wendee Burnette
Sales Counselor
Sarasota,FL
Summary
Solution orientated sales professional highly proficient in building and maintaining customer relationships in effort to analyze customer needs through a consultative selling process. Known for diligent prospect follow up, closing sales and taking extreme ownership.
Overview
23
23
years of professional experience
Work History
Real Estate Agent
Paradise Exclusive Realty
03.2021 - Current
- Presented purchase offers to sellers for consideration.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Generated leads for sales and rental properties through cold calls and referrals increased new customers 10% a month.
- Developed and maintained relationships with clients through networking, postcards and cold calling. 75% referral business.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Represented buyers and sellers of developed and undeveloped properties.
- Maintained inventories and records of sales collaterals and closings.
Residency Counselor/ Independent Living Sales Agen
LCS/Peak Health Freedom Village Of Bradenton
12.2021 - 11.2022
- Work in fast-paced environment with competing demands for time and attention.
- Engage with with current residents and new customers to build rapport and loyalty.
- Educate prospects on Independent living vs Assisted living.
- Developed and maintained relationships with prospects and customers through mailings (25 a month) home drops (20 a month), personal connections (20) and cold calling (to equal 380 monthly).
- Managed contracts, negotiations and all aspects of buy -in sale to finalize purchase and exceed customer expectations.
- Followed up with prospective buyers regarding incentives and upcoming events.
- Assisted clients in financial planning for purchase.
- Strategized and actualized approaches for promoting housing options to independent seniors.
- Built and established new business opportunities with my extensive Realtor and housing industry Network.
- Maintained detailed prospect groups in Salesforce to accurately promote community features, services, events tailored to meet prospect needs.
- Developed new business and manage new and existing customers.
New Home Sales Consultant
Neal Signature Homes
03.2018 - 07.2021
- Hired to start up Neal Signature Homes Flagship custom home community. Aria in Venice Fl.
- Communicated with Realtors, Sarasota county Board of Realtors, Venice Board of Realtors, Multiple Area Chambers of commerce, Sarasota Networking events etc... to educate about Neal Signature Custom.
- Personally Sold 24 customized homes in 8 months.
- 94% or higher customer satisfaction rate.
- Maintained lines of communication with buyers to answer inquiries and set expectation standards for custom building process.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems with customers to maintain relationships and increase return customer base.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Community Sales Manager
Taylor Morrison Homes
07.2016 - 10.2018
- Successfully opened and sold out The Preserve in Laureate Park. 151 new home project within Orlando's Lake Nona.
- Built and maintained working relationship between Taylor Morrison Homes and Lake Nona's developer Tavistock Group.
- Personally sold 79 homes. $50,625,000 in sales.
- Carried average backlog of 30 homes.
- Guided potential home buyers through step-by-step process of purchasing new home.
- Maintained personal lines of communication with buyers to answer property inquiries and set expectation standards for future community plans.
- Worked with many outside lenders for our buyers unique needs (Doctors loan programs, foreign national loans etc...)
- Managed marketed image of developing properties to appeal to wide range of potential home buyers through innovative marketing strategies and sales campaigns
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships
- Created, revised and presented potential clients with market reports and customized contracts to fit specific sales needs
- Reviewed market research data and changed sales plans accordingly
Community Sales Manager
Standard Pacific/ CalAtlantic Homes
04.2015 - 07.2016
- Sold 47 homes and townhomes totaling $14,540,000 in 15 months.
- Successfully sold and or sold out of 5 product lines including 50 foot singles family, 70 foot single family, front load townhomes, rear load town homes and golf villas ranging between $250,000 to $800,000
- Led large span of various buyer profiles through step-by-step process of purchasing new home or investment property. Buyers ranged from 1st time buyers, move up buyers, 2nd move ups, investors and those who were in position to build their dream home.
- Created, revised and presented potential clients with market reports and customized contracts to fit specific sales needs
New Home Sales Agent
Minto Communities
10.2011 - 01.2015
- Successfully executed full start up Introducing Minto's first Orlando community to Orlando's competitive nationally known market.
- Identified target industry groups introducing Minto to Orlando's new construction market.
- Ignited interest about Minto's entry into Orlando through networking with my personal industry contacts, association memberships, trade groups, relocation specialists and realtors.
- Created, revised and presented potential clients with market reports and customized contracts to fit specific sales needs.
- Established rapport and gained trust with new prospects through my genuine enthusiasm, extensive product knowledge, substantial community/location understanding and professional expertise.
- Audited new price catalogs against competitions to maximize margins.
- Managed community team to develop cohesive team environment.
- Far exceeded company and personal goals by 100%.
- Built and maintained broad buyer, referral, networking and realtor base.
Senior Sales Consultant
David Weekley Homes
07.2011 - 10.2012
- Developed and executed targeted creative marketing to bolster community traffic.
- Headed community team as senior sales leader to drive sales and develop cohesive team environment.
- Achieved 130-170% of sales quota on quarterly basis Built.
- #1 in gross sales 2008 (fourth quarter) and volume sales 2009 (first quarter.)
- Coached, counseled, and instructed as trainer/mentor.
- Exceeded customer requirements with accurate and deliverable solutions
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy
- Monitored and managed staff performance to attain target metrics both individually and team unit
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building
- Identified and resolved issues regarding sales and business strategy
Sales Consultant
David Weekley Homes
05.2008 - 10.2012
- Developed and executed call to action promotions to boost visibility and drive business.
- Initiated contact with new, existing and potential homeowners within my sales community to develop and maintain business relationships and further sales.
- Represented company at countless community and business events to gain exposure to potential consumers.
- Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
- Collaborated with director of Sales to coordinate sales and marketing plans.
- Followed up on leads with friendly, knowledgeable support always making sure to set up next appointment.
- Created, revised and presented potential clients with market reports and customized contracts to fit specific sales needs
- Created detailed sales presentations to communicate product features and market data
- Followed up with existing customers to provide additional support and address concerns
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
Sales and Marketing Representative
NVR, Inc
03.2005 - 05.2008
- Achieved 150-200% of sales quota on monthly basis
- Earned 3rd (out of 125) top selling sales agent in volume for 2007, Fifth (out of 125) top selling sales communities for 2006 State recognized, Top 10 Sales Agent Customer Satisfaction Award 2006 and 2007 Developed marketing strategies for community organizations.
- Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
- Demonstrated initiative by persistently prospecting, networking and being visibly present within industry and market leaders.
Contractor/Real Estate Sales Agent
Realty Executives
03.2001 - 04.2006
- I was selected to speak on Ohio Association of Realtors Super Star Panel on keys to Super star success.
- Among top 5% of real estate sales agents in net sales and listings in Ohio.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Akron/Canton metro area.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Compared, researched and appraised properties.
- Staged and prepared homes and properties for clients before arrival.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Generated leads for sales and rental properties through cold calls and referrals.
- Farmed numerous communities while becoming that communities top listing agent.
- Communicated with clients to understand property needs and preferences
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients
- Informed home buyer of sales, construction and warranty processes
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Akron, Canton, Youngstown and Cleveland metro areas.
Education
Real Estate License - Real Estate
Hondros Business College
Akron, OHReal Estate
University Of North Carolina At Charlotte
Charlotte, NCReal Estate
ReCampus
Orlando, FLSkills
- Customer satisfaction driven
- Flexible & Adaptable
- Sales processes (Jeff Shore, Myers Barnes, NVR HIT, EXSell)
- Solution oriented
- Consultative Selling Techniques
- Articulate and Persuasive
- Client Needs Assessment
- Sales Pipeline Management
- Lead Prospecting
- Virtual Tours
Additional Information
- Honored with coveted awards including: AABOR Presidents Club, Platinum Award, Gold Award, and Ohio Association of Realtors Award of Distinction
Timeline
Residency Counselor/ Independent Living Sales Agen
LCS/Peak Health Freedom Village Of Bradenton
12.2021 - 11.2022
Real Estate Agent
Paradise Exclusive Realty
03.2021 - Current
New Home Sales Consultant
Neal Signature Homes
03.2018 - 07.2021
Community Sales Manager
Taylor Morrison Homes
07.2016 - 10.2018
Community Sales Manager
Standard Pacific/ CalAtlantic Homes
04.2015 - 07.2016
New Home Sales Agent
Minto Communities
10.2011 - 01.2015
Senior Sales Consultant
David Weekley Homes
07.2011 - 10.2012
Sales Consultant
David Weekley Homes
05.2008 - 10.2012
Sales and Marketing Representative
NVR, Inc
03.2005 - 05.2008
Contractor/Real Estate Sales Agent
Realty Executives
03.2001 - 04.2006
Real Estate License - Real Estate
Hondros Business College
Real Estate
University Of North Carolina At Charlotte
Real Estate
ReCampus
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