WENDEE JONES
Greenville,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
EBilling Specialist
Willson Jones Carter & Baxley P.A
Greenville, SC
09.2022 - Current
- Investigated and resolved issues to maintain billing accuracy.
- Worked with team members and leadership to identify and develop process improvements.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Completed billing audits in identified timeframes to report and investigate findings.
- Managed numerous client accounts to track and collect money owed.
- Managed all payments processing, invoicing and collections tasks.
- Processed invoice payments and recorded information in account database.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Reviewed legal claims for accuracy and issues.
AR Analyst
Techtronics Industries
04.2022 - 08.2022
- Facilitated prompt collection of past due receivables
- Sifted through large quantities of digital information to answer general questions
- Processed daily invoices and payments to keep accounting records current
- Maintained efficient office operations by offering skilled clerical support to senior team members
- Investigated and resolved discrepancies during account reconciliation process
- Coded transactions according to internal company system to avoid errors
- Prepared and published weekly, monthly and quarterly department reports
- Evaluated account status, established payment plans and maintained proper follow-up with internal and external customers
- Drafted monthly account status reports detailing balances and collection efforts.
Cash Application Specialist
Discovery Inc
- Pull TD bank files and process through SAP to update lockboxes
- Create daily lockbox assignments using the JP Morgan bank files
- Post customer payments by recording checks and wire payments via Broadway and SAP
- Complete clearing spreadsheets sent by collectors
- Monitor credit_collections inbox/respond to email request
- Coordinate with Treasury for return check/wire payments
- Move payments through Blackline
- Process/post intercompany transfer items between JV company codes in SAP
- Upload journal entries in PeopleSoft.
Traffic Specialist Coordinator
Discovery Inc
- Assist in research and resolution of order entry
- Maintained assigned accounts and process all commercial instructions, accurately inputting information into the traffic system (Broadway)
- Initiate communication with the sales department and national agencies to confirm accuracy of data or to identify additional information needed
- Generated cost avoidance of approximately $250,000 for 2010 by scheduling on-time and accurate Television Ads
- Recognized for successfully managing one of the largest accounts in 2010 resulting in increased Ads for 2011.
Traffic Specialist
Scripps Networks
- Assist in research and resolution of order entry
- Maintained assigned accounts and process all commercial instructions, accurately inputting information into the traffic system (Broadway)
- Initiate communication with the sales department and national agencies to confirm accuracy of data or to identify additional information needed
- Generated cost avoidances of approximately $250,000 for 2010 by scheduling on-time and accurate Television Ads
- Recognized for successfully managing one of the largest accounts in 2010 resulting in increased Ads for 2011.
Traffic Coordinator
WATE Channel
- Managed all customer accounts efficiently and effectively resulting in 96% on-time scheduling
- Collaborated with the Sales Department and National Agencies to identify available advertising slots and identify any data/information concerns
- Achieved overall performance expectations for the department by developing/implementing standard processes and by utilizing time management skills
- Performed routine data entry activities to successfully manage customer accounts.
Billing Specialist
Kindred Pharmacy
- Processed load paperwork received via email and physical mail
- Processed over 100 billing claims per week for customers or third party payers
- Imputed customer credits and payments efficiently and effectively
- Aggressively collected on accounts resulting in recovering approximately $150,000
- Analyzed customer accounts to identify needed payments or payment refunds.
Education
Bachelor of Science - Mass Communications
Tennessee State University
Nashville, TN05-2005
Skills
- Data entry
- On-time scheduling results
- Conflict resolution
- Customer Service
- Log editing
- Cross training
- Client relationship building
- Oral/Written communication
- Reconciling accounts
- SAP
- Aderant Expert
- Broadway
- Peoplesoft
- Blackline
- Excel
- Microsoft Office
- Google/Gmail
- Invoice Processing
- Payment Posting
- Customer Engagement
- Collections
- Billing Dispute Resolution
- Customer Account Management
- Time Management
- Problem-Solving
- Team Collaboration
Timeline
EBilling Specialist
Willson Jones Carter & Baxley P.A
09.2022 - Current
AR Analyst
Techtronics Industries
04.2022 - 08.2022
Cash Application Specialist
Discovery Inc
Traffic Specialist Coordinator
Discovery Inc
Traffic Specialist
Scripps Networks
Traffic Coordinator
WATE Channel
Billing Specialist
Kindred Pharmacy
Bachelor of Science - Mass Communications
Tennessee State University
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