Wendell Lewis
Decatur,GA
Summary
Professional with hands-on expertise in cosmetology education, prepared to elevate student performance and program excellence. Strong track record in curriculum development, instructional techniques, and student mentorship. Proven ability to adapt to evolving educational needs while fostering collaborative and results-driven environment. Skilled in both practical and theoretical aspects of cosmetology, ensuring comprehensive and engaging learning experiences. Reliable team player with focus on achieving consistent, high-quality outcomes. Sensitivity to student diversity with strong desire to help adults achieve learning goals. evidence of distance education and web- teaching modalities.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
Work History
Cosmetology Instructor
Elaine Sterling Institute
10.2022 - Current
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Spearheaded salon management training courses, equipping students with essential business skills for future success in the industry.
- Increased student pass rates on state licensing exams through comprehensive test preparation and review sessions.
- Facilitated workshops on essential soft skills, such as communication and professionalism within the beauty industry.
- Adapted instructional methods based on individual student needs or learning styles, resulting in greater success and satisfaction among the student body.
- Recruited clients for students to get practical experience.
- Assisted school administration in marketing program offerings through open house events, community outreach initiatives, or social media promotion.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Reported issues to higher management with great detail.
Cosmetology Instructor
Health and Style Institute
10.2018 - 10.2022
- Planned both theory and practical lessons for over 100 students.
- Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
- Evaluated individual student progress by conducting regular assessments and providing constructive feedback.
- Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
- Spearheaded salon management training courses, equipping students with essential business skills for future success in the industry.
- Regularly collaborated with colleagues to share best practices or identify areas for curriculum enhancement, ensuring a top-quality educational experience for students.
- Maintained up-to-date knowledge of industry standards, regulations, and advancements to ensure relevant instruction.
- Organized guest speaker events featuring successful cosmetology professionals to inspire students and provide real-world insights.
- Led specialized training seminars on advanced hair cutting, coloring techniques, or skincare treatments to enhance students'' skill sets further.
Salon Owner/Operator
Fierce Impressions Hair Salon
03.2015 - 08.2018
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Introduced loyalty programs to incentivize repeat business from satisfied customers.
- Conducted regular competitor analysis to stay ahead of market trends as well as continually refining services offered in response.
- Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
Education
Graduate Certificate - Cosmetology
Arthurs Beauty College
Conway, AR01-2009
No Degree - Business Administration And Management
University of Central Arkansas
Conway, AR05-2006
Skills
- Lesson planning
- Recordkeeping master
- Problem-solving abilities
- Multitasking
- Board examination preparation
- Cosmetology skill building
- State licensing preparation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Cosmetology Instructor
Elaine Sterling Institute
10.2022 - Current
Cosmetology Instructor
Health and Style Institute
10.2018 - 10.2022
Salon Owner/Operator
Fierce Impressions Hair Salon
03.2015 - 08.2018
Graduate Certificate - Cosmetology
Arthurs Beauty College
No Degree - Business Administration And Management
University of Central Arkansas
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