Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendell North

Keizer,OR

Summary

With a robust background in programming, business operations, and data communications, I am an innovative problem solver. As a seasoned telecommunications professional, I have consistently delivered on-time solutions and achieved success in application support across all levels. My expertise lies in backend development, encompassing Perl, Python, and Unix/Linux shell scripting. I am known for my ability to collaborate seamlessly with teams, driving the creation and execution of strategic plans to achieve organizational objectives.

Overview

16
16
years of professional experience

Work History

Application Developer

Zayo Group
10.2022 - Current
  • Allstream IT teams were merged into Zayo Group IT
  • Adapted North American telephony message processing system for processing by existing and new mediation systems using Perl, Ruby, Python, and shell scripting.
  • Conducted in-depth analysis, reporting on billing and toll fraud issues.
  • Supported Oracle billing system for accurate and timely invoices.
  • Troubleshot system tests, ensuring seamless program operation.
  • Created process documentation for effective cross-training.
  • Wrote code for database applications.

Application Developer

Allstream
05.2017 - 09.2022
  • Allstream acquired Integra Telecom.
  • Enhanced existing telephony message processing system integrating new Canadian file sources with Perl, Ruby, Python and shell scripting.
  • Seamlessly migrated data via SQL Server Integration Services, SQL Plus, and Perl.
  • Swiftly fulfilled data inquiries from law enforcement and legal bodies.
  • Prioritize and manage my work load using ManageEngine ServiceDesk Plus system.
  • Agile methods harnessed to gather user needs and set priorities.
  • Empowered business with insightful reports via SQL Server Reporting Services and SQL procedures.
  • Regularly updated business critical files and databases.

Information Technology Analyst

Integra Telecom
08.2007 - 04.2017
  • Oversee entire telephony message processing system; troubleshoot and resolve issues in Unix/Perl/Ruby/Python environment.
  • Developed, tested and deployed new processes as needed.
  • Offered expert technical support for Oracle Financials eBusiness Suite.
  • Proficiently managed and documented tasks via Numera Track-It work order system.

Education

Bachelor of Science - Computer And Information Sciences

DeVry University
Phoenix, AZ

Skills

  • Update Software
  • Test Automation Tools
  • Cost Assessment
  • DevOps Proficiency
  • Reporting Capabilities
  • Scrum
  • Verbal and Written Communication
  • Linux Environments
  • Coding
  • Requirements Gathering and Analysis
  • Database Management Software
  • Debug Software

Timeline

Application Developer

Zayo Group
10.2022 - Current

Application Developer

Allstream
05.2017 - 09.2022

Information Technology Analyst

Integra Telecom
08.2007 - 04.2017

Bachelor of Science - Computer And Information Sciences

DeVry University
Wendell North