Wendell Tobias
New York City,NY
Summary
Adept Operations Manager with a proven track record at Lynx Logistics, enhancing operational efficiency and team productivity through expert fleet management and preventive maintenance. Excelled in staff training and motivation, leveraging problem-solving skills and scheduling proficiency to exceed performance goals. Demonstrated leadership in safety prioritization and effective communication, driving significant process improvements. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Lynx Logistics
New York, NY
06.2021 - Current
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Developed effective scheduling processes to achieve production objectives.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Collaborated with other departments to coordinate resources when necessary.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Established and enforced policies regarding vehicle use, maintenance, and driver conduct.
- Oversaw the acquisition and disposal of vehicles, ensuring alignment with fleet requirements and budget constraints.
- Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
- Created and enforced policies and procedures for entire logistics team.
- Collaborated with human resources to manage driver recruitment, training, and performance evaluations.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Provided guidance on proper use of equipment; ensured that employees were trained in safe operating procedures.
- Coordinated with vendors for parts ordering, repairs and services.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
Customer Service Representative
- Current
- Collaborate with coworkers to ensure clients have access to requested materials
- Provide access to necessary equipment and confirm operational status
- Transporting passengers to and from the airport and assisting them with their luggage cautiously
- Delivering groceries to various buildings, completing each delivery with excellent customer satisfaction, and maintaining accurate delivery records
Driver
Lynx Logistics
New York, NY
03.2020 - 06.2021
- Have been a driver for the last 10 years
- Experience driving cars, vans, and eight to ten foot trucks
- Experience driving out of state
- Delivered packages to customers in a timely and efficient manner.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Utilized GPS and maps for efficient route planning.
- Managed time effectively to meet tight delivery deadlines.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Security Officer
Ephesus SDA Church
NY, NY
11.2014 - 06.2021
- Manage entry to authorized and unauthorized areas.
- Assess and regulate exiting procedures.
- Supervise meeting areas.
- Examine and secure the premises.
Education
TASC -
High School of Economics and Finance
NY, NY06.2013
Skills
- Time management
- Problem solving/creating solutions
- Maintenance repair
- Mastering new concepts quickly and efficiently
- Intermediate computer skills
- Prioritizing safety
- Loading/unloading equipment effectively
- Performance monitoring
- Performance reporting
- Problem-solving
- Delegation
- Assignment delegation
- Employee motivation
- Team building/leadership
- Incidents management
- Change management
- Productivity improvement specialist
- Process improvements
- Document control
- Staff training
- Report generation
- Decision-making
- Workforce training
- Inventory control
- Fleet monitoring
- Fuel management
- Driver management
- Preventive Maintenance
- Vehicle maintenance
- Fleet management
- Fleet scheduling
- Scheduling
- Verbal and written communication
- Scheduling proficiency
- Schedule organization
Certification
- Child Protection Online Awareness
- Verified Volunteers
- Shield The Vulnerable
- Pathfinder Basic Staff Certification
- CPR Certified
Customer Service Experience
- Collaborate with coworkers to ensure clients have access to requested materials
- Provide access to necessary equipment and confirm operational status
- Transporting passengers to and from the airport and assisting them with their luggage cautiously
- Delivering groceries to various buildings, completing each delivery with excellent customer satisfaction, and maintaining accurate delivery records
Driving Experience
6, cars, vans, eight to ten foot trucks, True, 0
Affiliations
- Basketball
- Piano
- Marching band drums
- Preaching
Timeline
Operations Manager
Lynx Logistics
06.2021 - Current
Driver
Lynx Logistics
03.2020 - 06.2021
Security Officer
Ephesus SDA Church
11.2014 - 06.2021
Customer Service Representative
- Current
TASC -
High School of Economics and Finance
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