Wendell Ward
Longview,TX
Summary
Dynamic leader with a proven track record at Midland YMCA, adept in troubleshooting and conflict resolution. Excelled in fostering community connections, driving program improvements with analytical thinking and organizational skills. Achieved strategic objectives through innovative approaches and effective team building, demonstrating flexibility and computer proficiency.
Overview
50
50
years of professional experience
Work History
Plant
Reliability Specialist
Midland, TX
05.1979 - 07.2025
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
Assistant Restaurant Manager
Carrow's Restaurant
Santa Barbara, CA
05.1978 - 02.1979
- Delegated work to staff, setting priorities and goals.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Performed regular maintenance checks on kitchen equipment.
- Ensured compliance with health and safety regulations.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Trained new employees to perform duties.
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Assisted in recruiting, training, and scheduling staff members.
- Analyzed customer feedback to identify trends and areas for improvement.
- Resolved problems or concerns to satisfaction of involved parties.
- Assisted staff by serving food and beverages or bussing tables.
- Coached staff on strategies to enhance performance and improve customer relations.
Program Director
Midland Ymca
Midland, TX
06.1975 - 05.1977
- Provided leadership in developing innovative approaches to meet program goals.
- Conducted needs assessments and developed program objectives.
- Reviewed existing programs and identified areas of improvement or expansion.
- Initiated and set goals for programs according to strategic objectives of organization.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
Education
Some College (No Degree) - Business Administration And Management
West Texas A&M University
Canyon, TXSkills
- Organizational skills
- Troubleshooting
- Problem resolution
- Conflict resolution
- Microsoft office
- Flexible and adaptable
- Analytical thinking
- Planning
- Computer skills
- Team building
- Decision-making
- Task prioritization
Accomplishments
Nominated and accepted for Who's Who among Americas high school students.
University Athletic scholarship in Football and Track and Field
Federally Certified in Natural Gas Plant Operations
Selected to attend National Leadership Institute
Great Communicator
Timeline
Plant
Reliability Specialist
05.1979 - 07.2025
Assistant Restaurant Manager
Carrow's Restaurant
05.1978 - 02.1979
Program Director
Midland Ymca
06.1975 - 05.1977
Some College (No Degree) - Business Administration And Management
West Texas A&M University
Similar Profiles
Brian SchmidtBrian Schmidt
Sales Manager, Connected Solutions at Fluke Reliability SolutionsSales Manager, Connected Solutions at Fluke Reliability Solutions
Nathaniel WeaverNathaniel Weaver
PDM Field Consultant at Reliability Testing ServicesPDM Field Consultant at Reliability Testing Services
Beaudan LongwellBeaudan Longwell
Infrared Thermographer at Allied Reliability GroupInfrared Thermographer at Allied Reliability Group