Wendelyn Painter
ELGIN,SC
Summary
Dedicated Office Assistant with over ten successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and Excel. I also have a history achieving high data output.
Overview
14
14
years of professional experience
Work History
STAY HOME MOM
Self-employeed
06.2021 - 08.2024
Office Administration Assistant
Watson Realty Corporation
08.2018 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Reduced administrative workload for supervisors, managing calendar appointments.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Fostered strong professional relationships with clients by, maintaining accurate contact records, and delivering excellent customer service.
- Completed forms, reports, logs, and records to quickly handle all documentation for Office Manager.
Receptionist
Watson Realty Corporation
08.2010 - 08.2018
- WELCOME VISTORS
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- PHONE CALLS
- Operated multi-line telephone system to answer and direct high volume of calls and ensuring prompt customer service
- Responded to inquiries from callers seeking information.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- FRONT DESK
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Assisting with recruitment process, including scheduling interviews and organizing candidate information
- DUTIES
- Managed phone and email correspondence.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Organized, maintained and updated information in computer databases.
- REFERRAL DUTIES
- Collect Referral payments, processed transactions and updated relevant records.
- Maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
No Degree - Business
Florida College
Temple Terrace, FLHigh School Diploma -
Wolfson High School
Jacksonville, FL06.1987
Skills
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Organization and Time Management
- Decision-Making
- PTA - President
Timeline
STAY HOME MOM
Self-employeed
06.2021 - 08.2024
Office Administration Assistant
Watson Realty Corporation
08.2018 - 06.2021
Receptionist
Watson Realty Corporation
08.2010 - 08.2018
No Degree - Business
Florida College
High School Diploma -
Wolfson High School
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