Wenderline Fils Aime
Orlando,FL
Summary
Motivated and detail-oriented healthcare professional with experience in patient care, administrative operations, and customer service. Skilled in communication, organization, and leadership, with a strong understanding of healthcare workflow and compliance practices. Dedicated to supporting efficient healthcare delivery and enhancing patient experiences.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant & Overnight Unit Secretary/Preceptor
Orlando Health Hospital - Surgical Unit
01.2024 - Current
- Welcome and assist patients and families with inpatient services.
- Tracked hospital operations including admissions, discharge planning, and quality improvement meetings.
- Shadow health administrators to gain exposure to hospital workflow and compliance practices.
- Directly cared for patients at least 200+ hours each month to maintain currency on clinical techniques.
Support Specialist / Administrative Staffing/Training
Scootaround
03.2019 - 03.2024
- Coordinated daily activities with management to ensure efficient workflow and team productivity.
- Processed payments, refunds, and credits while sustaining accurate financial records for 200 plus customers.
- Prepared and maintained reports ensuring data accuracy and compliance training.
- Managed and updated web inquiry databases and administrative records.
Home Health Aide (HHA)
BAYADA Home Health Care
02.2018 - 07.2019
- Educated patients with activities of daily living, including medication reminders and monitoring vitals.
- Documented patient care, progress, and observations to preserve accurate health records.
Education
High School Diploma -
Heritage High School
Palm Bay, FLBachelor of Science - Health Services Administration
University of Central Florida
Orlando, FL05.2026
Associates of Applied Arts -
Valencia College
Orlando, FL05.2020
Skills
- Bilingual: English & Haitian Creole (French-based)
- Healthcare Administration: patient records, scheduling, HIPAA compliance
- Technology: Microsoft Office Suite (Word, Excel, PowerPoint); data management systems
- Soft Skills: strong communication, organization, teamwork, and adaptability
Timeline
Certified Nursing Assistant & Overnight Unit Secretary/Preceptor
Orlando Health Hospital - Surgical Unit
01.2024 - Current
Support Specialist / Administrative Staffing/Training
Scootaround
03.2019 - 03.2024
Home Health Aide (HHA)
BAYADA Home Health Care
02.2018 - 07.2019
Bachelor of Science - Health Services Administration
University of Central Florida
High School Diploma -
Heritage High School
Associates of Applied Arts -
Valencia College