Wendi Ouyang
Indianapolis,IN
Summary
Product management professional focused on building high-impact strategies that drive growth and customer value. Experienced in leveraging market insights, sales optimization, and cross-functional planning to deliver measurable results.
Overview
5
5
years of professional experience
Work History
Digital Sales | Inventory Sourcing & Product Specialist
Self Employed
West Lafayette, IN
03.2021 - Current
- Oversee end-to-end operations including product sourcing, branding, photography, pricing, and fulfillment
- Maintain a customer-first mindset by providing responsive communication, smooth transactions, and consistent service
- Use analytics and insights to identify sales trends, inform inventory decisions, and refine marketing strategies
- Manage time and resources effectively while operating as a self-employed business owner in a dynamic digital marketplace
Social Media Manager
Self Employed
West Lafayette, IN
11.2022 - Current
- Developing content strategies tailored to unique marketing concepts
- Producing high-quality photos, videos, Reels, and Stories that capture attention
- Collaborating with brands for product promotion and sponsorships
- Tracking metrics to optimize reach, engagement, and audience growth
Server
Le Peep
West Lafayette, IN
09.2023 - 11.2025
- Consistently earned high customer satisfaction ratings for delivering exceptional service
- Managed high-volume workloads efficiently, ensuring smooth operations during peak hours
- Utilized upselling strategies, driving an increase in average revenue
- Trained new servers on menu items and restaurant procedures
Sales Associate
H&M
Lafayette, IN
08.2021 - 10.2023
- Assisted customers in selecting merchandise and provided exceptional service to enhance shopping experience.
- Facilitated transactions while promoting customer loyalty membership program
- Ensured the cleanliness and organization of store areas and product displays to maintain a polished environment
Front Of House
Chick Fil A
West Lafayette, IN
09.2020 - 08.2021
- Greeted guests and provided prompt assistance with their needs and inquiries to ensure a positive experience
- Processed customer orders and payments efficiently at designated point-of-sale terminals
- Packaged carryout and mobile orders, including beverages, with accuracy and attention to presentation
- Maintained cleanliness and organization of the front-of-house counter and floor area to support smooth operations
Education
Bachelor of Science - Brain and Behavioral Sciences
Purdue University
West Lafayette, IN05-2024
High School Diploma -
Culver Academies
Culver, IN06-2020
Skills
- Leadership
- Organization
- Problem-solving
- Independent
- Business analysis
- Attention to detail
Accomplishments
- Diversity Council Representative
- Sustainability Prefect
- Hall Prefect
- Admissions Prefect
- Drill Administration Officer
- International Student Orientation Liaison
Timeline
Server
Le Peep
09.2023 - 11.2025
Social Media Manager
Self Employed
11.2022 - Current
Sales Associate
H&M
08.2021 - 10.2023
Digital Sales | Inventory Sourcing & Product Specialist
Self Employed
03.2021 - Current
Front Of House
Chick Fil A
09.2020 - 08.2021
Bachelor of Science - Brain and Behavioral Sciences
Purdue University
High School Diploma -
Culver Academies