Wendi Bergquist
Highwood,IL
Summary
Patient-oriented, compassionate Nurse with a 6-year history in direct patient care, leadership and healthcare administration. Highly accomplished in precepting and educating healthcare teams to enhance patient care standards. Skilled in administering quality care to patients in long-term, home, hospice, and rehabilitative environments. Demonstrated leadership abilities that guide teams towards excellence in producing positive patient outcomes.
Overview
23
23
years of professional experience
Work History
Registered Nurse Hospice Case Manager
Guardian Hospice
Northfield, IL
06.2018 - Current
- Communicating with families, doctors, patients, facility staff, hospice team, clergy
- Creating and implementing plans of care
- Educating patients and families on end of life care
- Case management of 18-25 patients
- Offering emotional and grief support for families
- Arranging DME needs for patients
- Guiding patients' loved ones and caregivers in pain management, wound care and medication dosing.
Registered Nurse, Nurse Manager
Legacy Healthcare
Northbrook, IL
10.2015 - Current
- Skilled nursing care in long term care setting
- Nurse trainer for new nurses
- Charting and carrying out orders
- Communicating with doctors, nurse practitioners families
- Collaborating with healthcare team members in all areas of care
- Giving direction and assistance to Certified Nursing Assistants in caring for residents.
- Wound Nurse Manager
- Wound documentation and wound rounds with Wound doctor
Software Trainer Representative
Strata Marketing
Chicago, IL
10.2000 - 08.2013
- Installed and configured software on servers and end-user workstations
- Developed relationships with media buyers and IT personnel
- Conducted engaging virtual and in-person training
- Worked onsite and remotely to complete software implementation, design client training and provide client-tailored follow-up.
- Participated and attended meetings or seminars to obtain information for use in training programs
- Weekly travel with management of client base in the Midwest/Southern US
- Provided help desk support by responding to user training requests and training questions.
- Monitored training costs and prepared budget reports to justify expenditures.
Education
Associate Degree of Nursing -
Harry S Truman College, Colleges
05.2015
B.A. - Comprehensive Theatre
University of Wisconsin at Eau Claire
05.1994
Skills
- Technical Support and Client Service
- Software installations and upgrades
- Testing, troubleshooting and problem resolution
- Managing SQL databases and SQL Reporting Services
- Proficiency in Excel, Word, Access and Microsoft Outlook
- Developing friendly and helpful relationships with clients
- Point Click Care
- Wound Rounds
- Kinnser
- Microsoft Office Suite
- BLS certification
Timeline
Registered Nurse Hospice Case Manager
Guardian Hospice
06.2018 - Current
Registered Nurse, Nurse Manager
Legacy Healthcare
10.2015 - Current
Software Trainer Representative
Strata Marketing
10.2000 - 08.2013
Associate Degree of Nursing -
Harry S Truman College, Colleges
B.A. - Comprehensive Theatre
University of Wisconsin at Eau Claire
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