Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendi Bognar

Pittsburgh

Summary

Experienced Director/Manager with >20 years of successful leadership experience. Passionate about providing exemplary service to members while meeting metrics and expected outcomes. Interdepartmental projects have been successfully implemented. Well-respected by staff, peers and management, with high employee engagement scores. Seeking a Director position managing to deliver quality healthcare to establish a competitive business advantage. Extensive knowledge of Medicare, Medicaid and Dual-Eligible markets.

Overview

33
33
years of professional experience

Work History

Project Manager and Sr. Clinical Strategist

Aetna, CVS Health
07.2022 - Current

Utilizing clinical knowledge & business acumen to multiple projects from inception to launch

  • Successfully managed RAP and PCR initiatives simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Facilitating ICT Optimization with Senior Medical Executive team
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project progress, identified risks and took corrective action as needed.

Manager, Clinical Health Services

Aetna, CVS Health
03.2013 - 07.2022

· Aetna Home Care Program & Multi-cultural Initiative (MCI)– Lead Manager for East Region for 3 initiatives

· Initiated and managing ACP Decisions pilot - 100 FCMs in 5 states on 3 clinical platforms in 3 programs

· Managed PA DSNP operations, reporting and successful outcomes

· Developed Behavioral Health CM program for Corporate Services – 4 BH Specialists co-managing with CMs

· Leveraged relationships with departments & provided streamlines, strategic approaches

· Tracked & exceeded performance targets for staff members and program tracks East

· Responsible for daily operations of CORE team – onboarding, key metric monitoring, reporting results

· Successful transition to clinical system, resource for management team, ad hoc reporting

· Effective collaboration of BH team with medical CMs

  • Managed and motivated employees to be productive and engaged in work.

Comprehensive Care Manager

Aetna, CVS Health
09.2011 - 03.2013

Start-up team for CMCM pilot & Participated on Task Force for CMS Dual-Eligible proposal, Face-to-face, comprehensive care management

  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assessed clients and developed plans to meet needs.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.

Marketing Specialist - Director Level

LIFE Pittsburgh
09.1998 - 01.2005

Responsible for entire marketing function & enrollment process in start-up Nursing Facility Diversion program administered by the PA Department of Public Welfare (DPW) – known as PACE program nationally

  • Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Created customized marketing materials to increase product awareness.

Director, Planning & Marketing

South Hills Health System Home Health Agency
12.1996 - 09.1998

Responsible for planning & marketing activities for home health agency (over 300,000 visits per year), hospice & developing Management Services Organization (MSO) for In-Home Services

  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Manager & Assistant to the President

Hospital Home Health Services, Inc.
08.1991 - 06.1996
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

MHA & MBA - Health Administration

University of Pittsburgh, GS Public Health
Pittsburgh, PA

BSN - Nursing

University of Pittsburgh
Pittsburgh, PA

Skills

  • Extensive Medicare, Medicaid & Duals knowledge
  • New business, program & pilot implementation
  • Analytical Skills- metrics, monitoring & results oriented
  • Complex problem-solving & conflict resolution
  • Management Participation – BOD, executive, management & teams
  • Leadership & team-building skills, managing for success
  • Project management
  • Ability to motivate & inspire others

Timeline

Project Manager and Sr. Clinical Strategist

Aetna, CVS Health
07.2022 - Current

Manager, Clinical Health Services

Aetna, CVS Health
03.2013 - 07.2022

Comprehensive Care Manager

Aetna, CVS Health
09.2011 - 03.2013

Marketing Specialist - Director Level

LIFE Pittsburgh
09.1998 - 01.2005

Director, Planning & Marketing

South Hills Health System Home Health Agency
12.1996 - 09.1998

Manager & Assistant to the President

Hospital Home Health Services, Inc.
08.1991 - 06.1996

MHA & MBA - Health Administration

University of Pittsburgh, GS Public Health

BSN - Nursing

University of Pittsburgh
Wendi Bognar