Dependable candidate successful at managing multiple priorities with a positive attitude. Hard working and passionate job seeker with time management abilities. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills.
Overview
30
30
years of professional experience
Work History
Rad Tech
Kickapoo Tribal Health Center
12.2012 - Current
Increased diagnostic accuracy with thorough knowledge of imaging protocols and proper positioning techniques.
Provided comprehensive patient care, addressing concerns and explaining procedures to alleviate anxiety and ensure understanding.
Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Trained and supervised new radiologic technologists and technicians.
Rad Tech
Seminole Family Medicine
01.2009 - 10.2012
Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
Exhibited strong problem-solving skills when faced with challenging cases or equipment malfunctions, resulting in minimal disruptions to workflow.
Handled confidential information in compliance with hospital policies and procedures.
Coordinated with other healthcare personnel to deliver quality patient care.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Receptionist
Ocean Dental
06.2004 - 07.2006
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, filing, and faxing documents.
Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Front Desk Service Agent
Continental Airlines
10.1999 - 05.2004
Enhanced guest satisfaction by efficiently managing check-ins at a busy front desk.
Streamlined reservation processes for improved booking accuracy and reduced customer wait times.
Maintained a high level of professionalism when handling guest inquiries, resolving issues promptly and courteously.
Assisted guests with special requests, ensuring personalized service and attention to detail.
Handled diverse clientele with cultural sensitivity, creating an inclusive environment for all guests.
Provided exceptional customer service under pressure during peak travel seasons or high-occupancy periods.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Used internal software to process reservations, check-ins and check-outs.
Assistant Manager
Claire's Boutique
10.1993 - 08.1999
Improved customer satisfaction by addressing and resolving complaints promptly.
Positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Enforced company policies consistently
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Education
Associate of Applied Science - Radiologic Technology
Rose State College
Oklahoma City, OK
12.2008
High School Diploma -
Meeker High School
Meeker, OK
05.1995
Skills
Organizational Skills
Teamwork and Collaboration
Caring and Compassionate
Customer service expertise
Excellent Communication
Analytical Thinking
Self Motivation
Problem-solving abilities
Patient confidentiality
Attention to Detail
Patient Care
Cash Handling Accuracy
Stocking and Receiving
Multi-tasking strength
Policy and Procedure Adherence
Reliable and punctual
Adaptable and Flexible
Clerical Support-Filing, telephones, typing
Professional Demeanor
Office equipment operations and Maintenance
Billing and Invoicing
Timeline
Rad Tech
Kickapoo Tribal Health Center
12.2012 - Current
Rad Tech
Seminole Family Medicine
01.2009 - 10.2012
Receptionist
Ocean Dental
06.2004 - 07.2006
Front Desk Service Agent
Continental Airlines
10.1999 - 05.2004
Assistant Manager
Claire's Boutique
10.1993 - 08.1999
Associate of Applied Science - Radiologic Technology
Rose State College
High School Diploma -
Meeker High School
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