Wendi Eskridge
Scottsburg,IN
Summary
Proven leader in enhancing safety and quality standards at Akers Packaging, adept in incident investigation and staff training. Skilled in statistical analysis and fostering team collaboration, I excel in implementing policies that drive compliance and operational excellence. Qualified to create safety policies, conduct inspections and deliver training. Smart and efficient with relevant software and technology for data analysis and reporting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality and Safety Manager
Akers Packaging
10.2023 - Current
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Facilitated training for all employees.
Quality Supervisor
Morgan Foods
01.2017 - 10.2023
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 33 employees involved in product inspection and quality control procedures.
- Implemented robust documentation systems for tracking all AMS products
- Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
- Conducted root cause analyses on recurring defects leading to long-lasting solutions and increased customer satisfaction.
- Developed monthly reports showing inspections and improvements.
- Led regular team meetings to review performance metrics, identify areas of improvement, and develop action plans for progress.
- Supported new product launches by collaborating closely with design engineers to ensure seamless transition from concept to production stage.
- Recorded, analyzed, and distributed statistical information.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Directed and supervised 33 employees involved in product inspection and quality control procedures.
Quality Control Inspector
Aisin Drivetrain
01.2014 - 12.2016
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
Administrative Assistant/Safety Coordinator
Pet Supplies Plus
03.2012 - 01.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Recognized, documented, and advised on removal of hazards.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Coached employees, managers, and executives on effective safety policies.
- Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problem solving.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
- Developed new training programs to address performance and knowledge issues.
Education
MBA - Business
Indiana Institute of Technology
Fort Wayne, IN07.2024
Bachelor of Arts - Human Resources Management
Indiana Institute of Technology
Fort Wayne, IN05.2022
Skills
- Incident Investigation
- Implementing policies
- Safety program development
- Hazard Identification
- Staff Training
- Safety Auditing
- Safety training development
- Compliance Monitoring
- Corrective Actions
- Statistical analysis skills
- Scheduling and Coordinating
- Computer Skills
Certification
OSHA 30
PCQI
Timeline
Quality and Safety Manager
Akers Packaging
10.2023 - Current
Quality Supervisor
Morgan Foods
01.2017 - 10.2023
Quality Control Inspector
Aisin Drivetrain
01.2014 - 12.2016
Administrative Assistant/Safety Coordinator
Pet Supplies Plus
03.2012 - 01.2014
MBA - Business
Indiana Institute of Technology
Bachelor of Arts - Human Resources Management
Indiana Institute of Technology
OSHA 30
PCQI
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