Marcus Chisom
Behavioral Specialist
Rancho Cucamonga,California
Summary
Hardworking registered nurse well-versed in primary care. Treats patients of all ages and specializes in delivering effective quality nursing care. Performs in stressful and crisis situations and interprets and applies policies and procedures with good judgment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Management Utilization Review Nurse
Kaiser Permanente
Riverside, CA
08.2023 - Current
- Enhanced electronic records management systems to meet new needs and forecasted demands.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Assisted with the coordination of care between providers, families, and other community resources.
- Provided crisis intervention services when needed.
- Collaborated with healthcare professionals to ensure continuity of care for patients.
- Organized transportation for clients who lacked access to public transportation or private vehicles.
- Discussed patient advocacy and referral services, supporting families with education and resources.
- Reviewed social service and case management plans to guide implementation.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Reviewed denial letters issued by insurance companies to ensure that they were appropriate and timely.
- Maintained up-to-date knowledge of health plan benefits, policies, procedures, regulations, coding guidelines.
- Developed case management plans based on individual patient needs and eligibility criteria.
- Performed discharge planning including referrals for post-acute care services when appropriate.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Registered Nurse, Medical-Surgical Telemetry, SDU
Kaiser Permanente
Ontario, CA
12.2022 - 08.2023
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications, tracked dosages and documented patient conditions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
Travel Behavioral Health Registered Nurse
Pacific Grove Hospital
Riverside , CA
04.2022 - 07.2023
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Created safe and supportive therapeutic milieu to promote recovery.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Collaborated with prescribing professionals to get patients necessary medications.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Developed appropriate policies for identification of medically-related social and emotional needs of clients.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
Registered Nurse, MST and Behavioral Health
Maxim Healthcare
Colton, CA
07.2022 - 11.2022
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Collaborated with prescribing professionals to get patients necessary medications.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Modified patient treatment plans as indicated by patients' responses and conditions.
Registered Nurse/MST/Ambulatory Clinic
SnapNurse
Atlanta, CA
02.2021 - 09.2022
- Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
- Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
- Developed and implemented individualized care plans to meet each patients' unique needs.
- Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Performed comprehensive assessments to identify patient needs, devise care plans, modify care solutions and support patient rights.
- Discussed surgical patients with healthcare team to address and resolve concerns.
- Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
- Educated patients and families on medical and surgical procedures, medication regimens and pain management.
- Assisted with nursing duties in short-staffed areas.
- Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
- Deployed therapeutic communication and active listening and teaching to establish relationships with patients, families and health care team for optimum patient care.
Registered Nurse/Relief Nurse/Registered Nurse/Psychiatric Registered Nurse
UCLA-HARBOR MEDICAL CENTER
Torrance, CA
08.2019 - 08.2021
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Improved patient outcomes and quality of care by determining and suggesting changes to processes.
- Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
- Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Answered patient questions and provided take-home materials for further information.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Administered colostomies and ostomies, urostomies and foley tubes accurately to provide exceptional patient care.
- Managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Created safe and supportive therapeutic milieu to promote recovery.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Registered Nurse/Psychiatric Registered Nurse
B2B Staffing Services Inc.
4501 Cerritos Ave Suite 145, CA
09.2020 - 12.2020
- Provided client assessments upon admission and discharge.
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
- Created safe and supportive therapeutic milieu to promote recovery.
- Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.
- Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Executed appropriate steps for patient treatment following careful review of physician medical regimen.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
Registered Nurse
Kindred Healthcare
Ontario, CA
11.2019 - 05.2020
- Maintained optimal ventilator settings and operations to meet patient care needs.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Handled telemetry monitoring of patients cardiac rhythms.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Educated patients on health conditions and promoted better nutrition and holistic stress relief methods.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Licensed Vocational Nurse
Kaiser Permanente
Lancaster, CA
12.2009 - 05.2020
- Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Assisted physicians with conducting examinations and patient scans during diagnostic processes.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Collected and documented vital signs to track current patient conditions.
- Worked with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Education
Associate of Arts - Registered Nurse
Mount Saint Mary's University
Los Angeles, CA05.2018
Certification - Licensed Vocational Nurse
Summit College
Colton, CA02.1999
Skills
- Inpatient and outpatient care
- Diabetes management
- Tracheostomy care
- Triaging
- Direct and Indirect Patient Care
- Long-Term Care
- Palliative and Pain Management
- Ventilator care
- Electronic Health Records Management
- SBAR communication
- Infectious disease control
- Medication and IV administration
- Medication administration expert
- Maintaining feeding pumps
- Intake and discharge
- Strong medical ethic
- Emotional awareness
- Patient monitoring
- Conflict resolution
- Supervision & leadership
- Planning & organizing
- Staff Development and Precepting
Certification
- Advanced Life Support (ACLS) Certification 11/2024
- Basic Life Support (BLS) Certification 05/202
- Basic Arrythmia Course Certificate 11/2022
- NIH Stoke Scale Training Certification (NIHSS) 12/2022
Timeline
Case Management Utilization Review Nurse
Kaiser Permanente
08.2023 - Current
Registered Nurse, Medical-Surgical Telemetry, SDU
Kaiser Permanente
12.2022 - 08.2023
Registered Nurse, MST and Behavioral Health
Maxim Healthcare
07.2022 - 11.2022
Travel Behavioral Health Registered Nurse
Pacific Grove Hospital
04.2022 - 07.2023
Registered Nurse/MST/Ambulatory Clinic
SnapNurse
02.2021 - 09.2022
Registered Nurse/Psychiatric Registered Nurse
B2B Staffing Services Inc.
09.2020 - 12.2020
Registered Nurse
Kindred Healthcare
11.2019 - 05.2020
Registered Nurse/Relief Nurse/Registered Nurse/Psychiatric Registered Nurse
UCLA-HARBOR MEDICAL CENTER
08.2019 - 08.2021
Licensed Vocational Nurse
Kaiser Permanente
12.2009 - 05.2020
Associate of Arts - Registered Nurse
Mount Saint Mary's University
Certification - Licensed Vocational Nurse
Summit College
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