Wendi Gullion
Lady Lake,FL
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
46
46
years of professional experience
Work History
Store Manager
Walmart
Phoenix, AZ
01.2004 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
People Manager
WaLMart Stores INC
The Villages, FL
10.1994 - Current
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
Education
No Degree - Education of Individuals in Elementary Special Education Programs
University of Akron
Akron, OHSkills
- Decision Making
- Customer Service Management
- Quality Assurance
- Mathematical Calculation and Reasoning
- Sales Promotion
- Supplier Monitoring
- Training Management
- Performance Assessment
- Cost Reduction
- Policy Development and Enforcement
Timeline
Store Manager
Walmart
01.2004 - Current
People Manager
WaLMart Stores INC
10.1994 - Current
No Degree - Education of Individuals in Elementary Special Education Programs
University of Akron
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
MARK URICKMARK URICK
Senior Corporate Travel Consultant at Carlson Wagonlit TravelSenior Corporate Travel Consultant at Carlson Wagonlit Travel