Summary
Overview
Work History
Education
Skills
Timeline
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Wendi Hoffer

Minot,ND

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Bartender

Blue Rider
Minot, ND
05.2023 - Current
  • Balanced daily registers and generated sales reports for management.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Resolved customer complaints in a professional manner.

Shift Manager

Starving Rooster
Minot, ND
04.2021 - Current
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Identified needs of customers promptly and efficiently.
  • Coached employees on interactions with customers to drive exceptional service.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Responded quickly and effectively to emergency situations as they arose.

Bartender

Arny's 2.0
Minot, ND
09.2018 - 11.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Balanced daily registers and generated sales reports for management.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Planned and coordinated special events to boost customer numbers and profits.

Prep Cook

10 N Main
Minot, ND
02.2015 - 08.2017
  • Organized walk-in coolers and freezers according to established guidelines.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Received and stored food and supplies.

Cafe Manager

Sweet and Flour
Minot, ND
06.2012 - 08.2014
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.

Service Writer

Titan Machinery
Minot, ND
08.2010 - 05.2012
  • Collected deposits or payments and arranged for billing.
  • Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.

Education

Some College (No Degree) - Interior Design

The Art Institute of Philadelphia
Philadelphia, PA

Skills

  • Basic Accounting
  • Payment Processing
  • Salesmanship
  • New Hire Training
  • Cash Register Operation
  • Staff Management
  • Marketing and Sales Experience

Timeline

Bartender

Blue Rider
05.2023 - Current

Shift Manager

Starving Rooster
04.2021 - Current

Bartender

Arny's 2.0
09.2018 - 11.2023

Prep Cook

10 N Main
02.2015 - 08.2017

Cafe Manager

Sweet and Flour
06.2012 - 08.2014

Service Writer

Titan Machinery
08.2010 - 05.2012

Some College (No Degree) - Interior Design

The Art Institute of Philadelphia

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Wendi Hoffer