Summary
Overview
Work History
Education
Skills
Timeline
background-images
Wendi Hogan

Wendi Hogan

Harrisburg

Summary

Qualified Administrative Professional with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Office Manager

EPICOSITY
04.2024 - Current
  • Provide support to CEO, CGO, COO, and VP of Finance with project management while maintaining confidentiality of all verbal and written communications.
  • Process invoices, AR, AP, research and resolve billing issues, collect outstanding receivables, and reconcile vendor statements using Workamajig and Bionic software.
  • Manage digital media creatives and reporting for all digital media clients using Venus and Watchfire software.
  • Research and manage digital media projects with minimal direction.
  • Oversee daily office operations, identify inefficiencies and implement solutions to streamline office workflows and procedures.
  • Organize and coordinate office events and ensure all logistics are met.
  • Drafting, editing, and formatting monthly newsletter.
  • Plan and coordinate monthly events celebrating holidays, birthdays and special events.

Day Care Provider

Self Employed
06.2012 - 04.2024
  • Oversee the day-to-day management of facilities operations.
  • Developed and implemented educational curriculum.
  • Establish policies and procedures and communicate effectively with families.
  • Provides physical and emotional care to children to ensure they are safe.
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.

Contract Specialist

KREISERS INCORPORATED
01.2011 - 02.2012
  • Monitor and evaluate contracts, analyze contracts for accuracy to what the vendors needs are, ensure contracts adhere to state and federal regulations.

Assistant Manager

ALL STAR GRILL AND PUB
11.2009 - 02.2011
  • Supervise, train and mentor onboarding and existing café staff.
  • Manage cash deposits, create schedules, ensure adequate coverage during busy shifts.

Collection Specialist

HSBC
03.2008 - 11.2009
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Negotiated to collect balance in full.
  • Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
  • Counseled debtors on payment options and arranged installment agreements.

Office Manager

USD School of Medicine
12.2001 - 04.2008
  • Supervise and coordinate the activities of clerical and administrative support workers.
  • Manage student records, including admissions, enrollment and graduation.
  • Travel and lodging arrangements for faculty and staff, prepare faculty contracts, catering coordination, data entry, filing.

Education

Vocational School Certification - Business Administration

Dakota State University
Sioux Falls, SD

Skills

  • Proficient in Microsoft Office Suite
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Multitasking
  • Decision-Making
  • Exceptional Organization
  • Office management
  • Expense reporting
  • Calendar management
  • Meeting planning
  • Information confidentiality
  • Travel coordination

Timeline

Office Manager

EPICOSITY
04.2024 - Current

Day Care Provider

Self Employed
06.2012 - 04.2024

Contract Specialist

KREISERS INCORPORATED
01.2011 - 02.2012

Assistant Manager

ALL STAR GRILL AND PUB
11.2009 - 02.2011

Collection Specialist

HSBC
03.2008 - 11.2009

Office Manager

USD School of Medicine
12.2001 - 04.2008

Vocational School Certification - Business Administration

Dakota State University