Wendi Hogan

•Provide high-level administrative support to C-suite leadership, including project
coordination, report generation, and data management, while maintaining strict
confidentiality
•Manage complex calendars, scheduling, and travel logistics for senior leadership and
cross-functional team members
•Oversee vendor relationships, including contract negotiation and service coordination,
achieving cost savings while maintaining quality
•Maintain accurate financial records by reconciling accounts payable/receivable and
corporate credit card transactions
•Support a positive team culture by organizing team-building initiatives and fostering clear,
open communication across the office
•Coordinate and manage digital media assets and performance reporting for 30+ clients
using Venus and Watchfire platforms

• Developed and implemented educational curriculum to foster cognitive and social development.
• Provided physical and emotional care, comfort, and nutrition for children. Communicated effectively with parents about their child's progress, behavior, and milestones achieved during daycare hours
• Established strong relationships with parents through regular communication and feedback sessions

• Monitor and evaluate contracts, analyze contracts for
  accuracy to what vendors needs are, ensure contracts adhere to state and federal regulations.
• Reviewed subcontractor agreements to ensure compliance
  with all relevant regulations, minimizing risk exposure
• Oversaw contracts for over 50 different clients using both
  manual and automated strategies.

• Assign roles and manage shift coverage - Help create staff schedules and manage time-off requests
• Train new employees and coach existing team members
• Handle guest complaints and ensure satisfaction - Address problems like incorrect orders or delays
• Count registers and manage cash drawers - Assist with deposits and ensure transaction accuracy
• Act as a link between staff and upper management - Help implement policies, promotions, and procedures
• Enforce cleanliness and food safety standards
• Ensure compliance with local laws and workplace regulations - Ensure responsible alcohol service and ID checks

• Call customers regarding their overdue balance and try to bring the account back into good standing.
• Evaluate each account: Can the customer pay in full? Do they need a payment plan? Would a temporary hardship program help? Then negotiate arrangements like reduced payments, settlements, or modified terms that still recover some of the debt while giving the customer a manageable path forward.
• Follow strict legal and ethical guidelines, such as those outlined in laws like the Fair Debt Collection Practices Act (FDCPA).

• Coordinated scheduling and traveling for five executive leadership members
• Managed daily office operations, developed and implemented office policies to enhance efficiency and productivity
• Negotiated and coordinated venues, catering and third-party vendors, negotiating hotel room blocks, and ensuring all required documentation—such as CVs and program materials—were completed in advance of each event. Coordinated travel logistics for staff and guest speakers
• Ensure records meet regulatory and accreditation standards
• Prepare documentation for audits, inspections, and reporting
• Maintain student files, enrollment records, and academic documentation
• Assist with admissions paperwork and onboarding processes
• Respond to student inquiries and direct them to appropriate staff
• Help organize class schedules, clinical rotations, and exam timelines
• Coordinate room assignments and training resources
• Maintain databases and generate reports on enrollment, attendance, or performance
• Ensure data accuracy and confidentiality