Wendi Mrozinski

Assisted spouse with all activities of daily living.

Managed a specialised diet and all doctor appointments as well as coordination of care between specialist offices and insurance.

Administered medicine on a schedule as well as monitored side effects and general effectiveness.

Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping and all household maintenance.

Acted as spouse's driver for most of the last 10 years in support of her job.

Compiled a directory of expert contractors and installers for sales.

Designed garages, decks, and prepared contractor takeoff quotes.

Coordinated large orders from design to delivery, often navigating unusual challenges or unexpected events.

Cultivated specialty vendors to provide better service and selection to professional customers and encompassing all areas of the home building market.

Trained new specialty associates on all design systems as well as stepped into specialty departments to help customers when knowledge or coverage were needed.

Enjoyed helping professional customers as well as homeowners with large orders and design ideas.

Coordinated customer service between department specialists customers.

Resolved customer concerns and issues with empathy and attention to detail.

Worked on the store side of all special orders and installs making sure merchandise was ordered promptly and any issues with installation or material defects were quickly resolved.

Often focused on alleviating customer concerns through customer service best practices and through detailed notes and communication with management.

Excelled in handling complicated complaints and volatile time sensitive situations.

Managed daily needs of two young autistic boys including cooking meals, assisting with personal cleanliness, facilitating exercises and teaching social behaviors.

Implemented creative methods like music and storytelling to promote interaction.

Enhanced interaction through the use of a PECS board, engaging in tasks like play and preparing meals.

Brought in all store special orders and checked them against order design descriptions for accuracy.

Organized all inventory in a caged receiving area with a careful inventory placement system for easy retrieval.

Maintained a clean and organized receiving area, enhancing workflow and productivity.

Loaded and unloaded boxes and pallets using safe operating procedures and correct safety equipment.

Managed inventory levels effectively through accurate data entry and record-keeping practices.

Called customers and installers for pickup and updated all system notes promptly.

Regularly checked building security and safety against company and OSHA guidelines and worked with management to resolve problems.

Monitored all purchase orders, markdown, and receiving reports to find errors and correct them before they resulted in inventory shrink.

Worked with loss prevention to prevent shrink through corrective training and regular audits.

Supervised yearly inventory preparation in all departments but with a special focus on operations.

Managed KRONOS time punch system to maintain accurate payroll for all hourly associates.

Repaired all store computer equipment and trained associates on updates and changes.

Printed and distributed all store productivity and inventory management reports and used 10 key to input all purchase orders and adjustments.

Organized all store operations and time clock records.

Trained new associates in basic store computer skills.

Prepared and distributed all cash tills to the front end of the store using a pneumatic tube system.

Balanced the store safe twice daily and confirmed totals with management.

After breaking down the prior day or cash tills, prepared a cash deposit to be handed off to a security company using established security practices.

Maintained physical security of the vault at all times.

Resolved all shortages while closely communicating with management and loss prevention.

Trained new vault associates and managed their schedules.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Processed returns according to company best practices and resolved complaints.

Coordinated cashier schedules, lunches, and breaks and managed the workflow in a fast paced and chaotic environment.