Summary
Overview
Work History
Education
Skills
Timeline
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Wendi Smith

Boydton,VA

Summary

Dynamic Office Manager with a proven track record at Oldcastle, enhancing operational efficiency and fostering client relationships. Expert in office administration and customer service, I successfully negotiated vendor contracts for cost savings and streamlined office operations. My leadership ensured seamless team integration and maintained balanced budgets, embodying exceptional organizational and interpersonal skills.

Overview

30
30
years of professional experience

Work History

Office Manager

Oldcastle
09.1992 - 01.2023
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Defined clear targets and objectives and communicated to other team members.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Education

Lake Brantley High
Altamonte Springs, FL
1981

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Excellent multi-tasking ability
  • Customer Relations
  • Billing
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative Support
  • Payroll Processing
  • Bookkeeping
  • Document Management
  • Payroll and budgeting
  • Clerical Support
  • Account Reconciliation
  • Credit and collections
  • Relationship Building
  • Mail handling
  • Scheduling
  • Scheduling Coordination
  • Inventory Control
  • Staff Management
  • Employee Supervision
  • Operations Management
  • Conflict Management
  • Staff hiring
  • Supply Management
  • Administrative Oversight
  • Employee Training
  • Training and coaching
  • Documentation and control
  • Policy Implementation

Timeline

Office Manager

Oldcastle
09.1992 - 01.2023

Lake Brantley High

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