Wendi Woit
Toms River,NJ
Summary
Proven Endoscopy Technician with a track record of enhancing patient satisfaction at Coastal Endoscopy Center through expert use of flexible endoscopes and exceptional patient care. Skilled in sterilization techniques and patient preparation, consistently prioritized safety and efficiency, contributing to quality assurance and operational improvements. Driven individual with passion for healthcare and 3 years as Endoscopy Technician. Highly organized with exceptional customer service skills. Patient-focused and results-oriented Endoscopy Technician with 3 years of experience preparing equipment and supporting endoscopy and panendoscopy procedures. A quick learner with strong attention to detail and a thorough work ethic. Skilled Endoscopy Tech offering 3 years of experience and highly adept at preparing patients for procedures. Well-versed in setting up and maintaining equipment, preparing specimens for laboratory analysis and maintaining high-quality assurance standards.
Overview
28
28
years of professional experience
Work History
Endoscopy Technician
Coastal Endoscopy Center
08.2010 - Current
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Transferred scopes to appropriate department for repairs and maintenance.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Supported physicians and nursing staff during procedures.
- Assisted medical staff by preparing patients for procedures.
- Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
- Assisted doctors, nurses and support staff by preparing for patient procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
- Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
- Assisted with transportation of scopes for repairs and maintenance.
- Handled setup and maintenance of patient charts, recording all information while maintaining confidentiality.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Ambulated and assisted patients before and after procedures.
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
- Kept detailed track of inventory levels and placed orders for new supplies.
- Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
- Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Closely followed surgical schedules to sanitize and asses recovery rooms.
- Setup patient charts and documented information while ensuring confidentiality.
- Maintained up-to-date knowledge on industry best practices through ongoing professional development opportunities and training seminars.
- Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
- Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
- Delivered comprehensive post-procedure instructions to patients, reinforcing important details such as follow-up appointments and self-care practices.
- Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
- Completed tasks to assist medical staffs during procedures.
- Contributed to quality assurance initiatives by regularly monitoring inventory levels and promptly reordering necessary supplies.
- Aided in the prevention of complications during procedures by closely monitoring vital signs and alerting physicians to any abnormalities or concerns.
Medical Office Assistant
Stafford Medical Pa
02.2005 - 08.2010
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
Waitress Supervisor
Captians Inn
04.1996 - 03.2006
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Education
High School Diploma -
Toms River High School South
Toms River, NJ06.1995
Skills
- Flexible Endoscope Use
- Patient preparation
- Measuring vital signs
- Biopsy Handling
- Endoscopic Procedures
- High-Level Disinfection
- Patient Care
- Direct Patient Care
- Preparing specimens
- Infection control standards
- Sterilization techniques
- HIPAA
- Patient Positioning
- Specimen Collection
- Anatomy knowledge
- Transporting patients
- Materials Management
- Room preparation
- Quality Assurance
Timeline
Endoscopy Technician
Coastal Endoscopy Center
08.2010 - Current
Medical Office Assistant
Stafford Medical Pa
02.2005 - 08.2010
Waitress Supervisor
Captians Inn
04.1996 - 03.2006
High School Diploma -
Toms River High School South
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