Wendianne Wisshack
Murrieta,CA
Summary
Diligent, efficient and reliable; successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing goals and maximizing customer satisfaction on a daily basis.
Overview
1
1
year of professional experience
Work History
General Merchandiser Clerk - Customer Service
Stater Bros. Company
11.2022 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Placed store signage strategically to keep up-to-date advertisements in areas visible to customers.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Courtesy Clerk
Stater Bros. Company
11.2022 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than 200-400 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
Teaching Credential - Agricultural Science & Vocational Education
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.1996
Bachelor of Science - Agricultural Science & Vocational Education
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.1995
Skills
- Solid Work Ethic
- Multi - Tasker
- Quality Control of products for e-commerce program
- Loading and Unloading
- Stock Management
- Retail Merchandising
- Customer Service Relationships, Communication and Support
- Product Location
Timeline
General Merchandiser Clerk - Customer Service
Stater Bros. Company
11.2022 - Current
Courtesy Clerk
Stater Bros. Company
11.2022 - Current
Teaching Credential - Agricultural Science & Vocational Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science - Agricultural Science & Vocational Education
California Polytechnic State University-San Luis Obispo
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