WENDIE BRIDDON
Defuniak Springs
Summary
Dynamic professional with extensive experience at Walmart, specializing in transaction processing and customer service. Demonstrated expertise in fuel management and inventory control, ensuring compliance with safety standards. Recognized for resolving customer inquiries efficiently and enhancing operational processes, contributing to a secure work environment. Committed to delivering exceptional service and maintaining high operational standards.
Overview
21
21
years of professional experience
Work History
Fuel Station Attendant
Walmart
Bradenton
04.2024 - 12.2024
- Maintained cleanliness and organization of fuel station area and equipment.
- Monitored fuel levels, reporting discrepancies to management without delay.
- Processed customer transactions accurately using point-of-sale systems.
- Followed safety protocols, ensuring a secure working environment for staff.
- Restocked fuel supplies and essential items as required during shifts.
- Operated cash register effectively to process payments and issue receipts.
- Responded swiftly to emergency situations, including spills or fires.
- Reported suspicious activities or security issues immediately to management.
Patient Financial Services Representative
Intercoastal Medical Group
Sarasota
09.2017 - 02.2024
- Assisted patients with billing inquiries and payment options, ensuring accurate information delivery.
- Verified patient insurance details for completeness and correctness.
- Processed financial documents and maintained organized records for efficient access.
- Educated patients on financial policies and procedures to enhance understanding.
- Handled incoming calls, addressing patient concerns promptly and effectively.
- Managed collection efforts by negotiating payment plans within company guidelines.
- Ensured HIPAA compliance when handling confidential patient data at all times.
- Conducted follow-up on outstanding insurance claims to facilitate prompt payments.
Vision Center Associate
Walmart
Sarasota
01.2010 - 09.2017
- Assisted customers in selecting eyewear, frames, lenses, and contact lenses based on individual needs.
- Managed inventory levels and conducted audits to ensure availability of eyewear and accessories.
- Conducted routine equipment maintenance and upheld health and safety standards.
- Educated customers on proper eyewear care and usage for optimal performance.
- Processed customer transactions accurately using point-of-sale systems.
- Trained new associates on store operations, policies, customer service techniques, and safety procedures.
- Verified insurance coverage to determine eligibility of services and procedures.
- Maintained cleanliness and organization of Vision Center to enhance customer experience.
Pharmacy Technician
Walmart
Bradenton
03.2004 - 01.2010
- Accurately dispensed medications to customers and healthcare providers.
- Managed inventory levels, restocked shelves, and maintained optimal stock conditions.
- Assisted pharmacists with prescription preparation and patient consultations to ensure accuracy.
- Processed insurance claims efficiently, facilitating timely reimbursements for prescriptions.
- Trained new pharmacy staff on procedures and safety protocols to enhance operational compliance.
- Performed data entry for patient profiles and billing information in pharmacy software.
- Monitored expiration dates of medications, ensuring only valid products were dispensed.
- Provided exceptional customer service by addressing inquiries and resolving complaints professionally.
Education
High School Diploma -
Southeast High School
Bradenton, FL06-2000
Skills
- Transaction processing and cash handling
- Fuel management and inventory control
- Safety compliance and regulations
- Customer service excellence
References
References available upon request.
Timeline
Fuel Station Attendant
Walmart
04.2024 - 12.2024
Patient Financial Services Representative
Intercoastal Medical Group
09.2017 - 02.2024
Vision Center Associate
Walmart
01.2010 - 09.2017
Pharmacy Technician
Walmart
03.2004 - 01.2010
High School Diploma -
Southeast High School
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