Wendie Wood

• Administered and tracked client rental payments and non-payment accounts for 232 clients using HDS program.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
• Calculated tenant rent amounts to prepare leases and contracts for move-in.
• Enter and process accounts payable and receivable.
• Researched possible fraud cases by scrutinizing bank statements.
• Improved tenant satisfaction by addressing and resolving housing concerns in timely manner.
• Assisted with day-to-day operations filing, phone and monthly meeting preparation.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants as mandated by HUD.
• Prepare case files for MMAM / MOR audits.
• Conduct quote comparisons from contractors for unit turnover and capital fund projects.

• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Completed annual rent calculations using housing software(Yardi)for Tax Credit property.
• Administered operations to handle needs of more than 80 tenants across 72 property units.
• Collected and maintained careful records of rental payments and payment dates.
• Developed annual operating budgets and forecasts.
• Verified income, assets, and expenses for each applicant.

Additional work history available upon request.