- I enjoy helping others and giving back to the community
- Web Development and Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Playing Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Stocks, Bonds, and Finance
Brandon Adams
Parkhill,OK
Summary
Dynamic sales associate with proven success at Tommy Nix Auto Group, consistently exceeding sales targets through exceptional customer service and relationship building. Skilled in cash handling and conflict resolution, I foster a welcoming environment that enhances customer loyalty and drives revenue growth. Committed to delivering personalized shopping experiences that meet diverse client needs.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Tommy Nix Auto Group
09.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Jailer
Delaware County
06.2022 - 10.2024
- Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
- Exercised restraint when necessary while maintaining respect for individual rights during arrestee bookings or disciplinary actions against inmates.
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Collaborated with fellow jailers to maintain order within the facility, effectively managing challenging situations as they arose.
- Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
- Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.
- Examined incoming and outgoing mail to detect contraband.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Promoted positive behavior among inmates by recognizing and rewarding their achievements in educational or vocational programs.
- Aided in inmate rehabilitation through the implementation of educational programs and counseling services.
- Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
- Managed inventory control systems to ensure adequate supplies were available at all times for staff and inmates alike.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Participated in staff meetings, providing valuable input on ways to improve jail operations and inmate management strategies.
- Enhanced security measures by participating in routine training exercises on emergency response protocols.
- Oversaw conduct of prisoners to prevent escapes or violent behavior.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Fostered positive relationships with community partners including law enforcement agencies, courts, and social service organizations for seamless coordination of inmate care.
- Assisted in reducing recidivism rates by providing support for inmates transitioning back into society upon release.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Maintained a high level of professionalism while interacting with inmates, colleagues, and external stakeholders, upholding the reputation of the facility.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over inmates simultaneously.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
- Prepared reports to document incidents and violations.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Interviewed inmates to obtain information and evidence.
- Responded to inquiries from inmates and other members of public.
- Coordinated with other law enforcement personnel to exchange information.
Sales Associate
Mathew Ford
05.2024 - 09.2024
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Fire Watcher
Turbine Masters
01.2023 - 05.2024
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
- Investigated raw and combustible materials storage areas, took temperature and pressure readings from instruments and reported undesirable conditions or additional steps to correct conditions.
- Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
- Acted as a liaison between coworkers and emergency responders during any fire-related incidents, providing critical information to ensure swift and effective action.
- Enhanced safety by diligently monitoring assigned areas for potential fire hazards and violations.
- Participated in training sessions, staying up-to-date on current firefighting techniques and strategies.
- Served as a reliable source of knowledge on fire prevention procedures, assisting colleagues whenever necessary.
- Assisted in implementing fire prevention plans, contributing to a safer work environment for all employees.
- Supported firefighting efforts with timely communication of relevant information to emergency responders.
- Collaborated with team members to ensure comprehensive coverage of designated areas, improving overall safety.
- Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
- Coordinated with site supervisors to address any identified hazards or concerns quickly and efficiently.
- Educated coworkers on proper procedures and best practices for fire prevention, raising awareness and reducing accidents.
- Contributed to a safe working atmosphere by promptly extinguishing any small fires discovered during routine rounds.
- Maintained accurate records, documenting observations and actions taken during each shift.
- Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Prevented fire-related incidents by consistently adhering to established protocols and guidelines.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Reported inspection findings to fire marshal with recommendations for eliminating or counteracting hazards.
- Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.
- Increased awareness of potential hazards through regular communication with construction crews about best practices for preventing fires at the job site.
- Aided in conducting evacuation drills, helping employees familiarize themselves with emergency exit routes and procedures.
- Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.
- Instructed employees in fire safety practices and performed tests on fire prevention equipment in explosive or flammable materials processing areas to check functionality.
- Coordinated with local fire departments to verify conformance with fire safety protocols.
- Relayed messages about emergencies, accidents and fire hazard conditions.
- Conducted wildland firefighting training.
- Disseminated information about hazardous conditions, emergencies and accidents via telephone and radio to promote public safety.
- Prevented public from entering hazardous areas to maximize safety and security.
- Created fire prevention plans to reduce risk of fire in various locations.
- Developed, implemented and enforced fire prevention and environmental protection regulations.
- Conducted fire safety inspections to check compliance with local, state and federal regulations.
- Directed activities of crews working to contain and extinguish forest fires and coordinated critical support.
Education
High School Diploma -
Locust Grove
Locust Grove, OK05-2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Multi-tasking strength
- Listening skills
- Exceptional customer service
- Verbal/written communication
- Excellent people skills
- Product sales
- Flexible schedule
- Conflict resolution
- Product demonstrations
- Outgoing personality
- Sales goals attainment
- Professional demeanor
- Sales trends
- Building rapport
- Negotiation tactics
- Dispute mediation
- Cold calling
- Contract preparation
- Client account management
- Sales pipeline management
- Friendly and outgoing
- Calm demeanor
- Prospecting and telemarketing
- Financial records oversight
Certification
- OSHA 10 License -
- Certified Dodge Dealer
- Certified Chevrolet Dealer
Interests
Timeline
Sales Associate
Tommy Nix Auto Group
09.2024 - Current
Sales Associate
Mathew Ford
05.2024 - 09.2024
Fire Watcher
Turbine Masters
01.2023 - 05.2024
Jailer
Delaware County
06.2022 - 10.2024
High School Diploma -
Locust Grove
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